I was supposed to pick up a chopped salad tonight to replace a salad that was wrong 2 weeks ago. The previous chopped salad was iceberg lettuce only a couple of pumpkin seeds, no bacon or tomatoes. I called tonight, came out in the ice and picked up a chopped salad with mixed greens, 1 tiny piece of bacon and a couple scraps of brown avocado.
My girlfriend called upset and was spoke to in a condescending manner by Colin.
We have been to your restaurant several times and have never had an experience that would be worth the prices being charged. The first night we went for a party the chopped salad came with iceberg lettuce. We came for lunch 1 week later and it took almost an hour to get a chopped salad with greens, kids grilled cheese and a chicken BLT. The waitress told us they were out of iceberg lettuce, then proceeded to come back with a new salad with iceberg lettuce 10 minutes later. The time after that it took a little over 25 minutes to get just a $10 BLT sandwich and $10 chopped salad.
Taking us back to the beginning of the story which we are at today, the salad is wrong, the customer service was horrible and we will never visit your restaurant again. I will tell of my experience to anyone who will listen.
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