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“My new favorite in Roanoke” 5 of 5 bubbles
Review of Courtyard Roanoke Airport

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Courtyard Roanoke Airport
Ranked #16 of 40 Hotels in Roanoke
Certificate of Excellence
Virginia
Level Contributor
292 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“My new favorite in Roanoke”
5 of 5 bubbles Reviewed May 27, 2014

I have stayed here many times and have always had an excellent experience. In the past few months, my recent stays here have been even better. The rooms seem fresher, the staff even friendlier than before. Meanwhile, at The Hotel Roanoke, which had been my #1 pick, things seem to have gone in a different direction. So, my new #1 pick for Roanoke is The Courtyard Marriott.

High floor is best and the cost to upgrade to a 2-room suite is small and worth the extra charge. Excellent breakfast selections.

Room Tip: High floor, 2-room suite.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
    102
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    32
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Greenville, South Carolina
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 25, 2014

Stayed at the Courtyard by Marriott Roanoke Airport for one night on our way back to South Carolina. Check-in was quick, staff was friendly and the hotel appeared very clean. Nice courtyard behind the hotel for a little r&r after a busy day, lets just hope the wind turns the next time and the airplanes from the nearby airport start taking off the other direction. If in town and look for dinner, check out the restaurant Cuban Island Restaurant on 3150 Williamson Rd NW. Absolutely delicious food at a bargain price.

  • Stayed May 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DaddyScholz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
2 of 5 bubbles Reviewed April 20, 2014 via mobile

We booked a room with a Jacuzzi for 3 nights as a romantic getaway for our 10th anniversary. We both work very hard and this was a much needed break. This "spa" room was actually their handicapped room that had a fully equipped bath and other features for handicapped people. Not what we wanted. Very disappointed. It had a Jacuzzi though. Would never have paid the price we did or have even booked such a room if we had known.

Stayed April 2014, traveled as a couple
Helpful?
Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ROACourtyardGM, General Manager at Courtyard Roanoke Airport, responded to this review, June 19, 2014
Dear Jean S,

Thank you for taking the time to share your concerns over our Jacuzzi Spa rooms. We certainly didn't mean to misrepresent our room layout to you and I apologize for the miscommunication.

Our hotel has three Jacuzzi suites. All three of the suites do have stand up showers in the bathroom area due to the fact that each room has the separate Jacuzzi tub in the bedroom area. Since all three of these rooms do have stand up showers, they have also been equipment with shower bars to accommodate ADA requirements.

We certainly hope that you give us another opportunity to serve you again if you ever return to the Roanoke Valley.

Sincerely,
Adam Michael
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somers, Connecticut
Level Contributor
186 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed April 12, 2014

When traveling a long distance and not knowing exactly where you will spend the night, we chose the this hotel based on reputation and previous experience. We were not disappointed. Clean quiet and comfortable rooms. Friendly staff and easy check in. Location was easily accessible from the highway and close to restaurants. I would definitely stay here again.

  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Medusa222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed December 27, 2013

I have stayed here several times for basketball tournaments for my son. The hotel is clean and the location is great…very close to shopping and the basketball arena. The beds are very comfortable and staff was very friendly. The pool was cold the first night we stayed but was warm the other visits.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ruann23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macon, Georgia
Level Contributor
316 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed December 19, 2013

I checked in around 6 PM after a three hour drive and was exhausted but still with much work to do. Check-in was prompt, asked about nearby restaurants and although some are nearby I decided to have a burger at the Bistro and continue working. Great service and attention in the Bistro and the burger was very good. The room was large with a nice view of the mountains as well as a great sunset from my room on the front side of the hotel. The bed was comfortable and welcome after finishing my work around 1 AM. Had to catch an early flight so I missed breakfast. Internet worked fine. Printed boarding passes in the lobby. No problems during the stay and the hotel met all my needs, it must was such a whirlwind type of stay.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sometrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
292 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed December 13, 2013 via mobile

Spent 2 nights at the Courtyard after almost 600 miles on the road. Very friendly staff and nice room helped me relax between meetings. Also a good breakfast. Very convenient to Interstate and downtown Roanoke. Soft beds, lots of pillows and HBO.

Stayed December 2013, traveled on business
Helpful?
1 Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Roanoke Airport

Property: Courtyard Roanoke Airport
Address: 3301 Ordway Dr NW, Roanoke, VA 24017-1916
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Roanoke
#7 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Roanoke Airport 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott Roanoke Airport Hotel Roanoke
Roanoke Courtyard
Roanoke Marriott

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