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“average stay” 3 of 5 stars
Review of Courtyard Roanoke Airport

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Courtyard Roanoke Airport
Ranked #11 of 39 Hotels in Roanoke
Certificate of Excellence
dallas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“average stay”
3 of 5 stars Reviewed September 2, 2013

Overall, the property was very clean. Being a non-smoking and pet-free property is a plus. But the rooms are small and thus you are able to hear every little noise/traffic in the hallway (especially when other adjacent, near-by rooms, close their doors). I requested a room that was not close to the elevators, but they assigned me a room that was close to the elevator. Not offering a complimentary breakfast buffet (other than a breakfast ordered from the bistro) made this an inconvenient stay. My mini-refrigerator did not work and when I called down to the front desk, they had no solution other than "our maintenance staff was gone for the night." On a positive note (besides the cleanliness), the WiFi in the room was good and fast. But, overall for me, Marriott Courtyard was not a good value. This was my first stay at a Marriott Courtyard and likely my last.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank pan080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
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    26
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    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Orlando, FL
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 30, 2013

Easy to find. Very clean with large rooms. Staff was extremely friendly, and helpful. Bistro was very nice. Computers downstairs with fast internet. Gas very close with a convenience store. Food also in the area. Located in what seemed like a quiet area. Excellent stay, and I highly recommend this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hjbear23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, Virginia
Level Contributor
320 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
5 of 5 stars Reviewed August 28, 2013

I was passing through Roanoke, and needed to stay one night. I tend to try to stay in Marriott brand properties whenever possible, so this choice was the perfect one.

The hotel is very clean, and the staff very friendly. My king room was very spacious, and tastefully decorated and updated. While comfortable, I will say the mattress at this Courtyard was not as good as the normal Marriott mattress...it felt a bit worn.

Great, convenient location, excellent hotel, great choice when in Roanoke.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank StevenVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 19, 2013

We stayed at this hotel two years ago, and it remains the same: nice, clean hotel, faultless internet, friendly, attentive staff. What more could you ask for......Bistro Bar downstairs to get a quick bite to eat with very reasonable prices, and complimentary coffee, tea, cocoa in the mornings. Starbucks at the Bistro Bar, if that is your choosing. And there's more...wonderful outdoor area with beautiful landscaping to sit and relax with friends if you happen to be traveling and/or meeting others there. Clean indoor pool. Close to attractions. If you want all this and a quiet night in a comfy bed, this is the place for you. Southern hospitality at its best!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank suzq720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, Alabama
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 19, 2013

We arrived a little earlier than check-in on Friday but Joe [Bender?] was manning the front desk. He was very welcoming and able to comply with all our minor requests regarding the room, etc. He even gave us a room with a balcony because the weather had turned cool - something I enjoyed the entire weekend. The rooms are very spacious, beautifully decorated and comfortable. I don't care for the smaller pillows but that seems to be the hotel trend nowadays. Every staff member were encountered - from front desk to bar to cleaning - always greeted us and gave the feeling they knew we had choices and were glad we picked them. Only minor complaints - computers - thanks for being free of charge - were very slow; several TV stations were sketchy in reception; the computers downstairs face the window and it was very difficult to see the screen because of the glare. Otherwise - I highly recommend this hotel

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank darkroots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorhees, NJ
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 12, 2013

We drove from NJ to Nashville and decided to use Roanoke as our half way stop. I usually am known for lots of research before booking, but because we didn't know where weather or traffic would drop us, we just flew by the seat of our pants, so to speak. We did a quick Tripadvisor search on our iphones and decided the Courtyard Marriott had the best AAA price closest to I-81. I am SO pleased with our stay. The whole hotel was very modern and looked completely redone. The staff was wonderful and the rooms were large and comfy to fit four adults. Bathroom was clean and well decorated. There is a bistro in the lobby if you are hungry (breakfast is not included) but all I needed to hear was that they serve Starbuck's coffee. It has a pretty large hot breakfast menu along with the usual cold cereals. I would definitely recommend it to anyone passing through!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank VoorheesFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH
Level Contributor
379 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed July 28, 2013

I was in town for business. My flight was canceled and delayed so I didn't arrive until late and checked out the next morning. The parking lot did seem a little dark-but it may have been because I had to park more toward the back since it was late. Room was clean. Internet worked fine. I didn't use the gym or eat breakfast there. Overall it is very convenient to the airport, I would stay here again.

Stayed July 2013, traveled on business
Helpful?
Thank DavidandKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Roanoke Airport

Property: Courtyard Roanoke Airport
Address: 3301 Ordway Drive, Roanoke, VA 24017
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Roanoke
#7 Family Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Roanoke Airport 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott Roanoke Airport Hotel Roanoke
Roanoke Marriott
Roanoke Courtyard

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