The good: friendly desk clerk, clean room, quiet, fridge and microwave in room, good wifi, good full breakfast. Everything you would hope for in a midrange motel.
The odd: when I started to check in the front desk clerk gave me the room rate. I told her there was a cheaper rate posted online. She suggested I make an online reservation and offered the use of the lobby computers. Using my cellphone I made a reservation at the cheaper rate and was able to continue checking in. Here's the odd part, it was on the Country Inn And Suites website, not a second party booking! I don't know why they can't honor their own posted room rates.
The disappointing: The next day I realized I had left two clothing items hanging on back of the bathroom door, just an oversized tee and a pair of yoga pants, nothing "valuable". I called the hotel to report my loss and was told housekeeping had not turned in anything. I guess there was no attempt to even talk to the member of the housekeeping staff about the items, because even though she asked for my phone number so some could call me, I have not yet heard back. Just disappointed that a simple check with the person who cleaned the room could have retrieved my items was not done.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Carlson, Priceline, Hotwire, Expedia, Odigeo, Travelocity and Orbitz so you can book your Country Inn & Suites By Carlson, Roanoke reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
- Country Inn And Suites By Carlson, Roanoke
- Country Inn Roanoke
- Roanoke Country Inn