I stayed last weekend, and I arrived fairly late on a Friday evening. The place was packed, and it was difficult to find a parking spot. When I got inside the check in process was not very smooth. One vary harried front desk person was answering phones (and obviously trying to solve problems), and the other was checking people in (and solving problems). There was a very large convention at the hotel at the time so it appeared that after their presentation ended they realized some of their accommodations were not to their liking. After waiting a while I was checked in quickly, and when I inquired about my Starwood Points the clerk was quick to gather my information. I could tell he was trying hard to make up for my long wait. Since it was 9:45 by the time I got up to my room I ordered room service. The food was great, and so was the service. The room was comfortable.
- Official Description (provided by the hotel):
- The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more less
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- Also Known As:
- Sheraton Roanoke Hotel Roanoke