We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Roanoke Hotel and Conference Center
Ranked #19 of 40 Hotels in Roanoke
Amherst, VA
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed January 8, 2013

Nice hotel, convenient, quiet and clean. Shula's 347 Restaurant is a huge asset. Staff was very accomodating. I had forgotten some toiletries and went to front desk to purchse what I needed. They were delivered to my room within minutes. However, the sweet bed was not so sweet but rather uncomfortable, making it difficult to sleep. Free internet access is only available in certain areas. With internet service being an important part of our everyday lives, I am surprised that more hotels are not making it more available to guests. The charge for having access in the room,. in my opionion, for the short time we were staying was a little much.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tpgowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, January 26, 2013
Thank you very much for your comments regarding your stay here at the Sheraton Hotel & Conference Center. We certianly welcome your feedback and take it very seriuosly. You can rest assure that any issue (s) that is brought to our attention is addressed.immediately. Thank you for staying with us and we look to serving you again when your travel bring you back to the Roanoke Valley.

Scott Weber
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

729 reviews from our community

Traveler rating
    270
    236
    119
    59
    45
See reviews for
212
193
50
171
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
NEW YORK
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed January 2, 2013

nice lobby, large well configured rooms, really nice pool area, connected to the Shula's restaurant. A nice place to spend the night or even a few days. We were traveling on vacation, and there were no conferences going on, and I imagine when things fill up things may be different, but it was a good quiet hotel

Room Tip: there are two towers, the one closest to the lobby are easier to get to and the elevator drops you r...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelswithtwokids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, January 8, 2013
Thank you for your kind comments regarding your stay wih us here at the Sheraton Roanoke Hotel & Conference. We are looking forward to providing you with the same experience on your return stay here at the Sheraton.
Once again, thank you for staying with us.

Thomas Wood
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed December 30, 2012

Everyone at this hotel was awesome. The room was beautiful and comfortable. The diner at Shulas was absolutely fantastic. The bartender was super. The doorman was very helpful and friendly. A gorgeous hotel and enjoyable stay. We are coming back through and plan to stay again in a few days.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bamagirlz69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob D, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, September 10, 2013
Thanks for a great review! We hope to see you back soon....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
woodstock
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

We love to visit this hotel and see their display of Christmas trees. We did eat breakfast in the hotel this trip, taking advantage of the buffet with the special guest price. We would recommend this breakfast highly. The room we were in was very comfortable. Small issues like not having extra t- paper and returning in the afternoon to find the room not serviced. When we called housekeeping, someone came by right away. Everyone on staff is very pleasant and helpful. We would stay again. We like that one can leave the car in the car park and walk into downtown Roanoke via the bridge over the rail road tracks. Very convenient to the restaurants and shops downtown.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woodstockflea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, January 8, 2013
Please remove the December 28, 2012 from the Sheraton site, it belong Hotel Roanoke that is downtown based on the feedback. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
119 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed December 21, 2012

We used the hotel as a stop-over on a 2-day road trip. The common areas were well kept. The rooms as others have mentioned needed some upkeep and had some maintenance issues. For example the toilet was not complete cleaned prior to check-in, our bathroom was out of tissues and the end caps on the shower bar were loose. We also had a burnt out light in the room at the bedside table. But the service at Shulas 347 was very attentive. Really wish we had taken advantage of the indoor pool | hot tub or the fitness center, but unfortunately we got in late and left early.

Also, it is rather hard to find the entrance to this hotel and at least our Tom Tom GPS took us to the wrong location and we had to make several U-turns to get back to the entrance where there was a poorly marked sign.

On a side note, it seems to be a great place to hold a conference | convention.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jig1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, January 8, 2013
I was sorry to read that we fell short in some areas that you experience during stay here at the Sheraton. Be assured that these areas have been addressed and I hope we will have the opportunity to correct our shortcomings.

Once again, thank you for staying with us,

Thomas Wood
Fronn Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Virginia
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

The Sheraton Roanoke Hotel and Conference Center is one of Roanoke's swanky, upscale hotels. The hotel is very modern, clean and offers fine amenities. We found Shula's restaurant to offer fine dining and Pi Kitchen offers a fairly good breakfast buffet. The hotel is convenient to many restaurants and a mall. While definitely an upscale hotel, it is in a sketchier side of town. I have been here several times before the recent renovation and have always been satisfied.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Korey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, December 18, 2012
Thanks you for your great compliments about our hotel. We are very proud of our new Sheraton Roanoke Hotel and Conference Center and the favorable responses it has generated from our guests.

We also appreciate your feedback on your experiences in our restaurant s, Shula's and Pie Kitchen, again we want to thank you for staying with us.

Please hurry back and visit us soom,

Thomas Wood
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed December 5, 2012

Finding this hotel's entrance is a bit of a challenge. Check in was quick and the attendant was great. My room was clean and comfortable. Ate breakfast, all the staff spoke to me and the manager Shea was very accommodating to my special request. Will stay again

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnssont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg H, Front Office Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review, December 10, 2012
Our team is very happy that you had a pleasant experience with us here at the Sheraton Roanoke & Conference Center. We proud of our hotel and we continue to stress to all members, the importance of delivering total satisfying experience to our guests.
Thank you for your feedback and hurry back and visit us soon,

Thomas Wood
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Roanoke hotels
0.5 mi away
Hampton Inn & Suites Roanoke Airport
4.1 mi away
Cambria Hotel & Suites
Cambria Hotel & Suites
#4 of 40 in Roanoke
4.5 of 5 bubbles 720 reviews
3.2 mi away
The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices
0.4 mi away
BEST WESTERN PLUS Inn at Valley View
5.6 mi away
Hilton Garden Inn Roanoke
0.4 mi away
Hyatt Place Roanoke
Hyatt Place Roanoke
#9 of 40 in Roanoke
4.0 of 5 bubbles 491 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Roanoke Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Roanoke Hotel and Conference Center

Property: Sheraton Roanoke Hotel and Conference Center
Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Location: United States > Virginia > Roanoke
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Official Description (provided by the hotel):
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Hotels.com, TripOnline SA, Jetsetter and HotelQuickly so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Roanoke Hotel Roanoke

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing