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“Not bad for a short stay” 2 of 5 stars
Review of Extended Stay America - Roanoke - Airport

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Extended Stay America - Roanoke - Airport
2.0 of 5 Hotel   |   2705 Frontage Road NW, Roanoke, VA 24017   |  
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Ranked #26 of 39 Hotels in Roanoke
East Coast
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not bad for a short stay”
2 of 5 stars Reviewed July 26, 2006

I had to stay overnight in Roanoke for a business event, and Extended Stay was what Priceline gave me.

The hotel itself was fine, getting to it was much more difficult. The directions I received from the website were wrong - I had to call the hotel and have them guide me from several miles away. It was late at night; perhaps I could have found it on my own in daylight, but I don't think so.

The man who helped me on the phone and then checked me in was friendly, but clearly wanted to get me checked in so he could go back to watching tv in the office.

The room was clean but on the rundown side - the bathroom countertop was in bad shape. It wasn't a problem as I was only there for a night, but I wouldn't have been happy with that room for longer than that. And that's an issue, as it's designed to be a place for business travelers on longer stays.

I wished that Extended Stay would make accessing their wi-fi simpler. This was the second time I've stayed at ES, and logging on to the internet both times took too long. I appreciate that it's free or cheap, so I guess you get what you pay for.

  • Liked — the price
  • Disliked — finding it was difficult
  • Stayed February 2006, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank nomadgirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
A TripAdvisor Member
1 of 5 stars Reviewed October 24, 2005

There was black mold in the bathroom, on the ceiling and showerhead. The linolium was cracked although they said that was being replaced. The beds remained unmade. The staff did not know how to use the computers.

I recommend looking elsewhere.

  • Stayed October 2005
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 26, 2005

I have stayed at this hotel probably 8 times over the last year and a half and am always pleased. The rooms are spacious with a full-sized refrigerator, microwave, dresser, recliner and one or two small tables. The bed sheets are always fresh, white, and crisp; the bathroom is always spotless; and the dishes are always clean. The hotel just feels newer than most and the young man at the front desk in the evening is always friendly. The 8 times I've stayed the only problem I've had was a remote control that didn't work. This hotel is also quiet because it's down a side road off the Interstate. If you need a nice, clean room on a budget, this place is a good choice. Note that there was a $25 refundable deposit if you paid with cash.

  • Stayed May 2005
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Roanoke - Airport

Property: Extended Stay America - Roanoke - Airport
Address: 2705 Frontage Road NW, Roanoke, VA 24017
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #26 of 39 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Roanoke - Airport 2*
Number of rooms: 90
Reservation Options:
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Also Known As:
Extended Stay Roanoke
Roanoke Extended Stay

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