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“may visit super 8” 3 of 5 stars
Review of Super 8 Roanoke VA

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Super 8 Roanoke VA
Ranked #25 of 39 Hotels in Roanoke
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254 reviews from our community

Traveler rating
    29
    56
    74
    57
    38
See reviews for
83
63
34
38
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Montreal, Quebec
1 review
2 of 5 stars Reviewed June 12, 2014

Motel location seems to be a dangerous part of town. Toilet was cracked, Hall reeks of cigarette smoke. Seems to attract workers rather than tourists or families.
Would not recommend to a friend. Below standard for the money.

  • Stayed June 2014, traveled with friends
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Super 8

Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kayla P, Guest Relations Manager at Super 8 Roanoke VA, responded to this review, July 12, 2014
We do greatly appreciate your business, and are sorry to hear that you feel the motel is below par for the money paid for the room. We do look forward to being able to serve you again in the future and hopefully you'll see that we do everything possible to ensure the safety of our guest and staff here, and that our customer service is exceptional.
Thanks again.
Kayla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, Pennsylvania
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed June 1, 2014

Hotel is located right off Rte 581 exit 2. There are a group of hotels in the same area typical hiway type clustering.

Room was more than adequate - relatively clean - about what you would expect for a $45 a night hotel. The manager Mr Patel was very nice, when I asked about the ice machine not working he apologized and got me some ice from the kitchen.

The room is quiet - air worked - fridge worked - I have stayed at way worse.

Nice restaurant across the street "El Toreo" Decent food there too

All in all a decent 1 night stay over when going from here to there.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pastor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee F, General Manager at Super 8 Roanoke VA, responded to this review, June 6, 2014
Hello Mr.Pastor
We appreciate your business and very happy that your stay at our Motel was pleasant. Thank you for taking your time out to input the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke
1 review
2 of 5 stars Reviewed May 19, 2014

I realize this is a budget hotel but was disappointed in the cleaniness. The bathroom tub and toilet were not clean. There was a used washcloth n the shower curtain rail and the mirror had splatters on it. It was nice to have a refrigerator but it needed to be wiped out. The carpet appeared to be new so that was a bonus. The ice machine was on the fritz. I brought all this to the attention of the manager and he reduced my bill which I thought was a god business decision. The staff was friendly and helpful but I was put off by the dirty areas in he room.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Super 8

Helpful?
Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee F, General Manager at Super 8 Roanoke VA, responded to this review, May 24, 2014
Hi Joan
Since you pointed out the issue of cleanliness we took serious action on housekeeper and fired her for poor job! I do apologize and also reduce your bill to help out on your frustration. The ice machine got fixed one part was bad. And thankful for compliment on our friendly staff. Hope to serve you in a better way in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Roanoke VA

Property: Super 8 Roanoke VA
Address: 6616 Thirlane Rd, I-81, I-581 Exit 2S, Roanoke, VA 24019-2906
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #25 of 39 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Roanoke VA 2*
Number of rooms: 61
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Also Known As:
Super 8 Roanoke Hotel Roanoke
Super Eight Roanoke
Roanoke Super Eight
Roanoke Super 8

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