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“Softball Playoffs”
Review of Super 8 Roanoke VA

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Super 8 Roanoke VA
Ranked #29 of 40 Hotels in Roanoke
Valdosta, Georgia, United States
2 reviews
“Softball Playoffs”
Reviewed May 31, 2013

A friend and I travelled up from GA and stayed two nights. The hotel was very clean and suitable. Spartan room as expected, but bed was comfortable, bathroom clean and acceptable. Breakfast bar was forgettable, but a great Waffle House was right across the parking lot anyway. Great value and right off 81/581! I'd stay there again. We found another Super 8 in Salem closer to games and owned by same owner. Equally as nice and also a great value.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelli G, Public Relations Manager at Super 8 Roanoke VA, responded to this review, June 1, 2013
Well hello you guys were very great guests for us to have and we are glad that we could make your stay here pleasant. Thank you very much for the wonderful review and we are glad to know the move to the other motel went well. Take care and hopefully we will see you again soon.
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341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Fort Mill
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 28, 2013

Stayed for one night at Super 8 in Roanoke. The room was a non smoking room but stunk of stale smoke. Staff seem friendly upon check in and check out. location was okay, little difficult to get back on to 581 south bound. Price was probably more than what the value of the room was.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichM7272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelli G, Public Relations Manager at Super 8 Roanoke VA, responded to this review, June 1, 2013
Hi I wanted to get back to you on your recent review for our motel and start off by apologizing for any issue you had at our location. We have spoken to all housekeeping and now they have deep cleaned all rooms and I can assure you the musty smell problem is gone. We do not have any smoking rooms on our second floor which may be something good to keep in mind if you decide to stay with us again. Thank you so much for you review and we hope you will give our hotel another try. Have a great evening.
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Harrisburg, N.C.
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 22, 2013

Having stayed in the Super 8, 25 or 30 miles down the road last week, I decided to try this one as I traveled on May 21. Unfortunately , not a good experience. The rate I paid was ok, in fact the whole bill was a little over $50.00. The room was not very fresh smelling, in fact a little bad. The bed was not comfortable, and even though I could not see anything moving, by the morning I was feeling as if I was getting bit over and over. Mind you, could not see anything, but the last few hours was not pleasant. The shower was very warm at best, and never got hot for either of the showers I took. Lastly, but certainly not least, the wifi went out in the evening, and when I checked out in the morning, was still not working. I asked the morning desk guy to consider knocking a few dollars off the bill because the wifi is a big part of my stay in any motel. He said he would have the owner call me when he got in. Never heard from him. Bottom line, there are some Super 8 Motels which are a fine bargain for the traveling sales person, and are kept clean and efficient. The Super 8 in Roanoke Virginia, is apparently not one to stay in . Probably worthwhile to pay a little more. One good thing.....Waffle House less than 30 yards from the desk. Great if you're a Waffle House fan.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelli G, Public Relations Manager at Super 8 Roanoke VA, responded to this review, May 26, 2013
Good morning Sir I wanted to first apologize for any issue you had at our location. We strive for every guest at our motel to enjoy their stay and to leave happy. I want to address some of the issues you had. First I am sorry to hear that your room wasn't cleaned up to our standers. We are currently making some changes in housekeeping to prevent this issue from happening again. The wifi was having some issues on this evening because of a local storm that we had and I do apologize. I myself find that wifi makes a stay much more pleasant and can assure you that now all of our front desk staff knows how to deal with this issue and get it up and running quickly and correctly. I would like to also let you know that we are currently in the process of not only making housekeeping changes but also management changes. We are also making lot of motel changes as far as upgrading our rooms and also the interior and exterior of our hotel. Again I truly apologize for any issues you had at our location and want to let you know that if you are in our area again please give us another try. If you let the front desk staff know that you were here previously and that you had some issues I can personally check your room myself before arrival. Thank you for the review because without knowing there is and issue it can not be fixed. We hope you enjoy your holidays.
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Additional Information about Super 8 Roanoke VA

Property: Super 8 Roanoke VA
Address: 6616 Thirlane Rd, I-81, I-581 Exit 2S, Roanoke, VA 24019-2906
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #29 of 40 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Roanoke VA 2*
Number of rooms: 61
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Also Known As:
Super 8 Roanoke Hotel Roanoke
Super Eight Roanoke
Roanoke Super Eight
Roanoke Super 8

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