Hands down the dirtiest hotel I've ever had the displeasure of staying at. We would have gone elsewhere but the several other hotels we tried for lodging were booked up (side note: I discovered the Trip Advisor app AFTER this bad experience or I could have avoided this hotel).
Not only was it dirty, the shower curtain rod was broken so you could not close the curtain.
Also we were traveling using prepaid VISA cards (to avoid any possible compromise of our own credit card). The hotel's credit card system put an authorization on the card for the ENTIRE amount which rendered it as a zero balance until the hotel batched out their charges....2 days later!!! To our embarrassment we discovered this when we tried to use the VISA for dinner that night and it came back declined as zero balance. The hotel manager told me that we *must* have used it somewhere else and that's why there was no balance (theirs was the first charge we put on the card). When we checked out, lo and behold, there was a sign warning debit and gift card users that this would happen....a sign that was NOT there when I checked in (or at least it was not brought to my attention). Thank God we had other payment options until our funds were returned to the card.
Bottom line? Save yourself the aggravation and stay elsewhere.
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- Also Known As:
- Days Inn Civic Center / Downtown - Roanoke Hotel Roanoke
- Days Inn Roanoke