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“Convenient... but shopworn”

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Hampton Inn Roanoke / Hollins / I-81
Ranked #13 of 40 Hotels in Roanoke
Level 6 Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Convenient... but shopworn”
Reviewed October 6, 2013 via mobile

My wife and I stayed here on our way to Tennessee for vacation. As a member of Hilton Honors, I am used to a certain standard of quality from Hampton Inns and this one is not up to it. The sink in our bathroom was cracked and the decor in the room (room 228) looked like it had seen better days. The room needs a complete make over. A traveler would be better off staying at another of the many hotels off I-81 in areas like Harrisonburg or Staunton which are nearby. We will pass on this Hampton Inn on our way back from Tennessee.

Stayed October 2013, traveled as a couple
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Thank ZeroTTZero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
Chicago, Illinois
Level 6 Contributor
118 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed September 29, 2013

Stayed at the HIR for one night for a business meeting. The hotel is conveniently located off the 81 and is in a quiet area. Check in was not a problem and staff was friendly. The room was comfortable and the bathroom was appropriately sized as well. Bed was comfortable for a good night's rest. The room was quiet and everything was functional in the room. While the hotel is a little older than some of its compatriots, I did not notice any dirty carpets or other evidence of dingy upkeep. Didnt use the fitness room or the pool.
The only issue that prevented me from giving a higher rating was, that there was cigarette smoke in the hallways on the 3rd floor, although I could not smell it in my room.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Atman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, Virginia
Level 6 Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 25, 2013

I am a loyal Hampton Inn customer, use it exclusively when I travel on business (2 weeks a month). This Hampton was old and dirty. I just couldn't get past the dirty, stained carpets. It appeared they hadn't been cleaned in a long, long time. The bed mattress was pretty bad as well. I was in a King Bed and one side was lower than the other, so I kept rolling to that side. It was just worn out and needed replacing. Free breakfast was the normal Hampton Inn stuff, which I do like. Fitness room was in good condition, but the TV's didn't work well in the Fitness room. I felt that I was in an old, run down hampton that either needs a complete upgrade or maybe they should just build a new one (like they are doing in most places). Won't stay here again, will try either the Hampton Inn in Salem, VA or the Doubletree in downtown Roanoke for future stays.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stonecity57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
183 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 24, 2013

Overall the hotel was acceptable but below the standard usually experienced at Hampton. The carpets in the hallways and guest room appeared badly soiled. I took a damp wash cloth and rubbed across the carpent in the guest room. It was "black" from dirt. We were afraid to step on the carpent without shows. Move on down the road. You will be glad you did.

Room Tip: Don stay here!
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamestown NC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2013

Checking in the clerk was not friendly. Requested non-smoking when I reserved room. Put on 3rd floor non-smoking and room smelled badly of smoke. Whole 3rd floor smells badly of smoke. Don't go there if you can't handle smoke!! Asked for another room and with a aggravated look, the clerk gave us one on the 2nd floor. We then find out that the whole 2nd floor was non-smoking. Wish we were told that in the first place so we wouldn't of had to move. Surprised to see no microwave in room. Refrig made gurgle noises constantly. Bathroom vent was extremely dusty. Looks like it was never cleaned. The towels were cleaned, but they were the oldest worn out towels we have ever seen in a hotel. The breakfast was good thank goodness! On the whole, the staff there was not friendly at all. Would never stay in that Hampton Inn again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
1 Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, United States
1 review
Reviewed September 16, 2013

Everything about our stay was excellent. Front desk staff was competent and helpful but not particularly friendly. However, this is not that big a deal. We noticed the same thing at other Hampton stops.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank William F N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Hill, United States
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 12, 2013

We usually stay here after games at VT. It is consistently good and is on our way home. I really don't need to say anything else but there is a 200 character minimum :). We've tried the super8 nearby that is cheaper but the rooms aren't clean. We really prefer Hampton as a whole anyway.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Roanoke / Hollins / I-81

Property: Hampton Inn Roanoke / Hollins / I-81
Address: 7922 Plantation Rd, Roanoke, VA 24019-1612
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Roanoke
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Roanoke / Hollins / I-81 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hampton Inn Roanoke / Hollins / i-81 Hotel Roanoke
Roanoke Hampton Inn

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