We have always been pleased with stays at Ramada Inns before. However, our recent stay at this Ramada on 9/30/06 proved to be a disaster. We checked in Saturday afternoon expecting a pleasant stay and respectable service. However, we ended up with neither. The room was clean and comfortable; however, the problem was what (or who) was outside of the room. We planned to go to bed around 11:00 pm, but there was a lot of noise going on in the room beside us. When the noise had not quieted down by midnight, I dialed 0 for the front desk. The desk clerk said that there was a party there that was scheduled to end at 2 AM. I told her that we and other people in nearby rooms needed quiet so we could sleep. The noise continued, and I heard people talking and laughing right outside our hotel room and door, and I called the front desk again and explained this. I got the same non-response when I called again the second time. She said again that there was a party going on until 2:00 AM. Well, just before 3:00 AM, I heard shouting out in the parking lot. I knew that it would do no good to call the front desk again. Finally, at 4:00 AM, things quieted down enough so we could finally sleep. The breakfast bar would have been nice, but we decided that some sleep would be more important. I wanted to talk to the manager about this, but no one was at the desk when we checked out just after 10:00 AM, so I left the room key there and promised that we would NEVER stay there again. In short, if you like to party into the wee hours of the morning with no regard to anyone else, then this is your motel. But if like us, you expect decent service and peace and quiet for a good night's sleep, stay somewhere else. I know next time we go to Roanoke, we will!!!
- Official Description (provided by the hotel):
- Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more less
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- Also Known As:
- Ramada Inn - River`s Edge Hotel Roanoke
- Ramada Inn Roanoke
- Ramada Inn Rivers Edge