The best thing about this hotel is the friendly, helpful, courteous young woman at the front desk.
We did not have a reservation so stopped in to get a room since we have stayed at several Ramadas that have always been great.
The first room we were given on the first floor smelled terrible; it was dirty and the bedspread had a huge burn in it. Linens were definitely in need of cleaning.
The second room on the third floor was in the same shape; the microwave had nowhere to plug it in; the wall plugs are a fire hazard; the whole place needed a thorough cleaning.
Our cancellation was graciously accepted; our biggest mistake was not looking at the rooms before checking.
We normally plan our reservations based on Trip Advisor ratings but this time neglected to do so and were very disappointed. We won't make that mistake again.
Ramada head office - you need to take a look at this place to be sure you want them representing your brand.
- Official Description (provided by the hotel):
- Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Inn - River`s Edge Hotel Roanoke
- Ramada Inn Roanoke
- Ramada Inn Rivers Edge