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“STAY AWAY!”
Review of Ramada Roanoke

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Ramada Roanoke
Ranked #32 of 40 Hotels in Roanoke
Reviewed May 24, 2013

The best thing about this hotel is the friendly, helpful, courteous young woman at the front desk.
We did not have a reservation so stopped in to get a room since we have stayed at several Ramadas that have always been great.
The first room we were given on the first floor smelled terrible; it was dirty and the bedspread had a huge burn in it. Linens were definitely in need of cleaning.
The second room on the third floor was in the same shape; the microwave had nowhere to plug it in; the wall plugs are a fire hazard; the whole place needed a thorough cleaning.
Our cancellation was graciously accepted; our biggest mistake was not looking at the rooms before checking.
We normally plan our reservations based on Trip Advisor ratings but this time neglected to do so and were very disappointed. We won't make that mistake again.
Ramada head office - you need to take a look at this place to be sure you want them representing your brand.

  • Stayed: May 2013, traveled with family
    • Value
    • Rooms
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1  Thank cau47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (748)
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590 - 596 of 748 reviews

Reviewed May 24, 2013

staying at this motel was some what comfortble but my complants was how dirty the rooms looked now far as the mantince you could tell everything is up to date on room mantince but the cleaning and how out dated it looked was my problem

  • Stayed: May 2013, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank bobby l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

I reserved a room at this hotel because it was one of the closest hotels that had availabilty & was close to VA Tech for their graduation. The carpets are in DIRE need of replacement. My sister & I felt unsafe even with all the door locks in place as the door still did not seem to close fully. We pushed the table & a chair against the door. The shower curtain in the bathroom smelled like a wet dog. The max occupancy is 2 per room, which I guess accounts for the fact that they literally supply 2 bath towels, 2 wash cloths & 1 hand towel. The bath fixtures were old & appeared dirty. Plus: they do supply toiletries. Technicaly the do offer a "full breakfast;" however, it is all prepackaged food. Fruit salad from a can, prepackaged biscuits & I really don't know how the "eggs" were made as their texture resembled sand. On the plus: the coffee was decent, they did have cereal & juice. The staff was friendly & courteous. The location is clsoe to the highways so I guess if you just need to stop & get a few hours sleep this would be fine, but at $109 per night I expected more. The elevator was thesmallest I have seen in my life. The exterior needs repair as many of the ceramic tiles were missing or ill fitting which could have led to some mishaps as many of the guests I saw seemed older.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank luv2travl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Susana F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 19, 2013

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Edward K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 14, 2013

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Jamie M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 13, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank James H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ssunny S, Owner at Ramada Roanoke, responded to this reviewResponded May 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Roanoke

Address: 1927 Franklin Rd SW, Roanoke, VA 24014-1103
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 40 Hotels in Roanoke
Price Range: $42 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Roanoke 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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