Thought we were getting a deal at $58 a night for a Ramada. We were wrong! Just wanted a long weekend to ourselves but had to share it with loud screaming neighbors using profanity as well as bugs crawling on the walls. Tried to call the front desk several times at 2:30 AM to complain but no one would answer. The building is old with sunkin concrete hallways in the breezeway as well as loose tiles to trip over (I'm surprised the recent earthquake on the east coast didn't destroy the place).. The AC had food particles visible in the vents and stank like mold and mildew when we turned it on, and so did we the next morning. The safety chain was broken on the door so I pushed one of the chairs against it just to make us feel safer. The lobby and the front entrance area was clean and refreshing, why not our room? We chose a smoking room because we smoke but that doesn't mean the room has to be filthy! We complained when we checked out, the desk clerk admitted house keeping apparently wasn't doing their job and would investigate. Doesn't matter, we'll not stay there again!
- Official Description (provided by the hotel):
- Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more less
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- Also Known As:
- Ramada Inn - River`s Edge Hotel Roanoke
- Ramada Inn Roanoke
- Ramada Inn Rivers Edge