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“We Loved the service and we'll be back”
Review of Ramada Roanoke

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Ramada Roanoke
Ranked #30 of 40 Hotels in Roanoke
New Haven, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“We Loved the service and we'll be back”
Reviewed June 14, 2011

Rooms were well organized as compare to other hotels i have been. They were neat and clean. The large one- and two-bedroom suites are some of the best bargains in the city; Rooms are generously sized. Will love to stay here again.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Gracy089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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712 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 12, 2011

Ramada was nice experience overall. Breakfast, Staff, Location was Excellent. Rooms were clean. Fine Dinning & Shopping nearby and very close to downtown. Competitive Price.

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank andy_oconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 11, 2011

It's a nice hotel with affordable price... Friendly staff, clean and comfortable room... Breakfast was very good.. I got treated so well.... !!!!!!!

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jess1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 9, 2011

Clean Rooms and Peaceful Stay. Breakfast was Nice and Staff were helpful. Good nearby Restaurants for dining.

Stayed May 2011, traveled with family
Helpful?
3 Thank tdarji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bideford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 30, 2011

This hotel was selected by our travel agent as a convenient overnight stopping point en route from Washington to Nashville. The staff at the front desk were happy and helpful at check-in and check-out and while the breakfast room was clean and bright the room we had was awful. It was dirty, discoloured, smelt of stale dog and was in such a poor state we felt sure we would catch something from the bed or the carpet. Our room was next door to the ice machine and vending area and we were kept awake through the night by the noise not only from the machines themselves but also from other guests scooping up ice. The room had a working refrigerator which made a constant very loud noise and could not be unplugged due to it being fitted with some kind of security plug (presumably to stop it being stolen or, in my case, being thrown out of the room). We don't know if our experience is indicative of the rest of the hotel but don't risk it, choose somewhere else. Surprisingly, the bed was comfortable (and no bugs/bites noticed in the morning) but we really wish we'd been able to get some sleep.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RetiredGuy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed April 12, 2011

I chose the Ramada while visiting a friend in Roanoke based on location and price. The location was central and convenient to downtown, restaurants, shopping and the like. The price seemed reasonable at less than $60 per night, but after my stay, my idea of reasonable changed...

The queen bed room was rather dated and shabby. The bed was not terrible but by no means comfortable. There was a micro-fridge in the room, which was an unexpected plus. The worst part of this room was the heat did not work -- it blew cold air. Unfortunately, the noise from the parking lot and guests outside was too much to get a good nights sleep... Normally I would have turned the heat on low to drown out the noise, but having cold air blow on me on a 30 degree night would not have worked. By the time I realized the heat was in-op, it was 3 in the morning so I didn't bother to call to have it repaired or switch rooms. Back to the noise from outside -- the door to the room must have been paper thin because I could hear everything from conversations to cars parking to what sounded like a guy throwing up outside. Noise from the room above was also quite noticeable and annoying.

And not to complain excessively but the service from the staff left much to be desired as well. I called to get a half hour check-out time extension which was approved by the front desk agent. This extension was clearly not communicated to the housekeeping personnel because at 11:55AM (check out time is supposed to be 12PM), I was drying off after taking a shower and the housekeeper was banging on the door and then tried to open the door -- thankfully the chain lock prevented the door from opening all the way.

Finally, when I went to the front desk to get a receipt and turn in my keys, the one agent working was on a lengthy phone call trying to resolve a reservation issue and there was a line of 3 parties in front of me waiting. So to get a receipt, it took an additional 20 minutes of waiting time. This was just an annoying "icing on the cake" for what turned in to a mediocre, restless evening.

Unless you are dead set on the location of this Ramada, I recommend choosing an alternate hotel in Roanoke. It would probably be worthwhile to spend an extra $10 or $20 per night and stay at one of the more updated properties that is rated higher on here.

Room Tip: Room 119 was extremely loud. Avoid ground level.
See more room tips
  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington State
Level Contributor
110 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 7, 2011

My wife and I have stayed in hotels/motels in all fifty states and more than 150 countries and never left a property in the middle of the night until last night. We both became quite ill in less than 2 hours. We relocated to the Days Inn in Roanoke, Virginia and were quite pleased. Please avoid this property to protect your health and well being. It was the filthiest room thaI we have ever stayed in and the odor was indescribably putrid.
I have written numerous reviews for Travel Advisory and this is only the second negative review in more than 50 postingsduring the last several years. Please be advised to avoid this property at all costs.. Dr Ron Snipe, Port Angeles, Washington

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrSnipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Roanoke

Property: Ramada Roanoke
Address: 1927 Franklin Rd SW, Roanoke, VA 24014-1103
Phone Number:
Location: United States > Virginia > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 40 Hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ramada Roanoke 2*
Number of rooms: 124
Official Description (provided by the hotel):
Ramada Roanoke, Virginia is next to Rivers Edge Park & across Carillon Roanoke Memorial Hospital and conveniently located near the Roanoke River, Roanoke Memorial Hospital, Mill Mountain and Historic Downtown Roanoke. The Mill Mountain Zoo, Roanoke Star, Roanoke Civic Centre, Roanoke Farmers Market and Tanglewoood Mall are all within 2 miles of this Roanoke Ramada. This Hotel is now under complete new management and we have enhanced our Services and Amenities. Ramada offers Free Full Breakfast Buffet, Free High Speed Wireless Internet in every room, Fitness Center, Business Center(free), Outdoor Pool, Meeting and Conference Rooms, Banquet, Ball Rooms for Wedding and Reception. Ramada has 124 guest rooms including King Bed Room, Double Bed Room, Queen Room and Suites. Ramada also offers wheelchair accessible rooms, non smoking and smoking rooms. Small pets are allowed. Every room has free wireless internet, Satellite TV with HBO, Pay per view movies, Refrigerator, Microwave, Coffee Maker, Hair Dryer, Iron & Ironing board and Air conditioner. At Ramada We have 2 Ballrooms, We can Customize them according to your requirement. Outside Food is allowed in Hotel. Outside Caterers are allowed at no extra Charge. Kitchen is also available at extra charge. ... more   less 
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Also Known As:
Ramada Inn - River`s Edge Hotel Roanoke
Ramada Inn Roanoke
Ramada Inn Rivers Edge

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