Had a two day break with a family group in two rooms. Great facilities in the huge rooms. Really more like a suite. Everything possible provided in the room including coffee machine,fridge, ironing board hairdryer etc. air conditioning was easy to control and the whole room was very comfortable with a nice seating area. Great quality huge bed. Plenty of fluffy towels in the room.
Hotel staff pleasant and helpful but they were often busy multitasking running between the reception desk and the small bar and eating area.
My only slight negative comment was the very small and obviously inadequate breakfast area. Both mornings we had breakfast we had to wait for a seat and plates ran out, food was not replenished very quickly in the self service area. The coffee ran out the second morning we were there. Tables weren't cleaned and there were very few staff dealing with the huge numbers of folk trying to get breakfast. Found this very strange in such a large and busy hotel!
Plenty of restaurants in the surrounding shopping malls .
Some of our party used the indoor pool which was a great facility well heated and with nice seating around the pool.
Would recommend this hotel for a short stay, just wish they would sort out the breakfast system!
- Official Description (provided by the hotel):
- Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more less
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- Also Known As:
- Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
- Hyatt Roanoke
- Roanoke Hyatt