We checked in with our 5 yr old for a one night stay before a football game in Blacksburg. Check in was easy. Desk staff very helpful and friendly. After dropping our stuff in the room, we ventured back downstairs for a little dinner. For a Friday night with a full booking, they only had 2 downstairs staff available. One of the staff drove the shuttle to the airport and the other couldn't leave the front desk. So, we were able to get our drinks but no food until he returned. But they did keep checking on us and gave us each a free drink for our troubles. Not ideal, but the kindness and attentiveness of the staff was appreciated. The bathroom in our room could use an update. And yes the AC was a little loud (as someone else mentioned) but not enough to avoid it in the future. The pillows were HORRIBLE! UGH! will take my own next time! Breakfast was good. Coffee delicious. Starbucks in the lobby is a definite bonus, but the regular free coffee was excellent too. We will stay again. I hope they upgrade the rooms soon, but they are still comfy, roomy and clean.
- Official Description (provided by the hotel):
- Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more less
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- Also Known As:
- Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
- Hyatt Roanoke
- Roanoke Hyatt