I guess for the price and the name I expected more. I have never stayed at a Hyatt before it was my first time. The food was good for breakfast. The lay-out of the main lobby is great.
One of the elevators broke down and sense it was a holiday week end one elevator was very busy. My husband was taking a shower and I noticed the water was running all over the floor. The shower head is very powerful but the curtain does not stop the water from running over the side of the tub. I used three towels to soak it up. The pool even though it was inside the water was cold so we did not bother to go in. Parking at this location was very limited in the front of the building but there was extra at the end of the building but no information was outside to let you know there was additional parking. The bed was great the lay out of the room was nice.
Our room was on the 3erd floor right next to the elevator. It was noisy. Apparently you can hear the elevator going up and down when it is quiet. The view out our window would have been wonderful if the tree was not so high it covered the Mountain View. I like it when people take close attention to all details.
The staff was very polite and very personable.
- Official Description (provided by the hotel):
- Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more less
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- Also Known As:
- Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
- Hyatt Roanoke
- Roanoke Hyatt