I was hoping that the reviews were just from some picky people but not so. I must say I was disappointed to find a Holiday Inn that disappointed like here. It seems they are trying to fix this property but just not quiet there yet. As a Platinum Priority member I was unable to get a room upgrade even thought the place seemed to be very empty. I think the very disinterested young man that checked me in just did not want to bother changing or looking. The fridge made a noise like the fan was hitting something (must have had the same room as another reviewer as they had same complaint). I told the young man at the desk about it but he did not offer to change my room however at 7:30AM on Sunday morning I had a man try to enter my room! I think he might have been there about the problem but when I ask what he wanted he just left with no answer. I did not have an issue with the smoke smell like others mentioned which was wonderful as I can not tolerate smoke. Wish the hotel would go smoke free!!
- Official Description (provided by the hotel):
- Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more less
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- Also Known As:
- Holiday Inn Roanoke - Tanglewood Hotel Roanoke
- Holiday Inn Tanglewood
- Roanoke Holiday Inn