This was our third Valentines dinner at McCormack & Schmicks. Sadly, it is likely to be our last. The food was generally good, but there were glaring problems throughout. We were seated promptly at a nice window seat. Alas, through no fault of the staff, window seats have poor views.
Our server, though a pleasant gentleman, struggled all evening. He took our drink orders promptly, but the drinks were 10+ minutes coming. He did not return to refill water, soda, or ask about any refills. An hour into the two dinner, we flagged him down for refills. The single appetizer arrived a bit late, but we weren't in a rush. When the appetizer arrived, we were promised bread for the second time. Ultimately, we had to ask for bread a third time when the entrees arrived. Our server apologized for the delay in the entree (over an hour after our arrival). He aid that the kitchen was baked up and the computers had gone down. My crab cake entree was fine. My wife's stuffed shrimp was warm, but the crab stuffing was cool... Had obviously been sitting or not properly heated. We ordered one of my favorite sides, sautéed mushrooms. They did not arrive with the entrees, and by the time we saw our server again, we no longer wanted them.
A lady who appeared to be a supervisor was addressing other problems in adjoining tables. Unfortunately, no one stopped by our table to ask how our we were doing.
There were more problems, but this clearly identifies a special dinner fraught with problems. We left after a two hour disappointing Valentines dinner.
I guess we will look for another restaurant next year. Perhaps M&S won't care.
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