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“Good Food - Poor Value - Poor Management”

McCormick & Schmick's
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Ranked #33 of 151 Restaurants in Reston
Price range: $20 - $40
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Business meetings, Large groups, Special occasions, Bar scene
Dining options: Late Night, Breakfast, Reservations
Dining style: Casual Dining
Cross street: Bluemont
McLean, Virginia
Level 6 Contributor
138 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Good Food – Poor Value – Poor Management”
Reviewed November 30, 2013

Overall did not have a good experience. I called two weeks in advance to reserve table for 14. Asked about private or semi-private room. Was told banquet manager would call. One week later and no call. My guess is that the person who took my first call did not write it down – she did not seem to be listening very well. I went to the restaurant’s web site and completed a banquet request form. I also completed a reservation via Open Table since I had not received a call back. Three days from event and still no call back on banquet request. Called to confirm reservation and ask about room. Was told no private room available due to busy night, which is understandable. Received confirmation email on table reservation. The banquet manager called the day of the reservation to confirm no private room available, but that we would be in a semi-private room with another group – OK.

Night of event. Four or five of our group arrived ½ hour early and were seated, which was nice. The waiter was very friendly. Throughout the evening the drinks took on average 10+ minutes to be served, which is slow. When main group arrived we ordered and the meal came at an acceptable time (15-20 minutes).

Food quality was good – I would say 2.5 out of 5 stars. Value not so good. I had a $28 entrée and the portion size was very small compared to similar entrée at similar price at another restaurant in the same category as M&S. I left hungry.

Halfway through the meal the temperature in the room started to drop. It got so cold people put their jackets on. I spoke to the waiter who initially said nothing could be done, but then asked a manager to turn on the heat, which they did, but it did not warm up by the time we left. It was interesting to note another waiter walked into our room and said, “Man, it is cold in here”. My thought is that they shut the heat off early to save utilities, but it was only 7:30 PM. They should not turn off the heat until the room is clear. Poor management decision.

Summary – Good Food – Poor Value – Poor Management (Due to slow call-back and heating decision). I definitely will not use this restaurant for a future group event.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Level 4 Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Not impressed, overpriced”
Reviewed November 28, 2013

For prices like these, I would expect better service, better food, and a more quiet atmosphere. It was not crowded, but the bar noise carried everywhere. Even though it wasn't crowded the service was slow and the waiter's accent prevented him from being understood. The popular Halibut he recommended was dry and didn't taste good and was returned. The crust on the apple pie was barely cooked, soft and mushy. I agree with the previous reviewer who called it upscale pub food. But entrees then should not cost $32. (The salad cost extra). We have no compelling reason to return.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Nantrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level 5 Contributor
50 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Wonderful dinner with outstanding service”
Reviewed November 25, 2013

We had an excellent dinner here with friends. M & S is located in the Reston Town Center, a great place to visit in its own right. We found the service, ambiance, presentation, and taste all top notch. This is a special occasion restaurant with prices to match.

Visited April 2013
Thank NC8307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Dinner with Friends”
Reviewed November 20, 2013 credit card Amex Card Member Review

Love the private booths for celebrating with friends a family - did I mention that the seafood is fresh?

Visited November 2013
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potomac Falls, VA
Level 4 Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“In Appreciation: Well done!”
Reviewed November 13, 2013

M&S is the only primary venue we frequent that hosts Veterans the Sunday nearest 11/11. It's become a tradition and we typically invite service-connected friends to join us. While vets order from a special menu, it's replete with standard selections on the larger menu and we typically find appetizers, etc. to supplement the entree. Service is always fine at M&S, but there's a better, more respectful tone at the Veterans' Day meal. It isn't missed on our other visits, just noted when it's obvious.
A sincere "Thank you" to the management, the staff, and the Landry's corporation for starting and continuing a tradition.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Mack G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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