Upon entering my room, I immediately noticed the smoke detector on the counter with the battery still attached. Next, as I shut the door, I noticed the security latch was broken off. Also, the kick plate on the bottom of the door is hanging off on the right side and drags along the carpet as the door shuts. There are 2 bars of soap in the bathroom but no shampoo or conditioner. I called the desk and Brittany apologized for running out of shampoo and directed me to the vending machine so I may purchase some. I cannot believe this is real and that Brittany was serious. This is not normal.
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- Also Known As:
- Homestead Studio Suites - Reston Hotel Reston
- Extended Stay America Reston