We stayed at this hotel for seven nights. We had originally planned to be at this hotel our entire trip, but due to a family emergency, we had to arrive sooner. They did not have room for us, so our first four nights were spent at the Embassy Suites, Tysons Corner - preferred overall. When we got to the hotel, we were given a room directly overlooking the ugly rock roof. Since we were staying for such a long period and not a very happy occasion, I requested a room with a better view. They then put us into a room with a fabulous view, but neglected to notice that my son and I had booked a room with two beds - not the one bed that this one had. We then had to go again to the lobby to obtain a key to a room with two beds, and once we got into this room, it did have two beds, but again had the ugly view. I went to the front and very calmly and quietly explained the situation to the mgr who then kindly escorted us to two more rooms, allowing us a choice - very nice. The room's view was very good, however, there was a constant noise and the beds vibrated continuously - we didn't want to press our luck mentioning it, so we stuffed pillows between the headboards and the wall to lessen the vibrations throughout the night.
The food in the restaurant is very good - buffet is best choice - the servers are very nice. Two main downsides for this property are the $13.95 charge for the business center (15 minutes only) and the $5.00 charge to use the exercise room. Other hotels provide these as a courtesy. I make frequent trips to this area, and will not be choosing this hotel again, although the area is very nice - I will stop and shop there.
- Official Description (provided by the hotel):
- Beautiful four diamond property located in the heart of Reston Town Center. 2004 $8.2 Million dollar guestroom renovation. ... more less
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- Also Known As:
- Hyatt Regency Reston Hotel Reston
- Reston Hyatt Regency
- Hyatt Reston