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Reviewed August 16, 2017

This hotel is really an excellent option for those visiting Reston, VA. Rooms are spacious and clean. The conference facilities are very good for a small size event.
Parking is great.
For those on business is a great option.

  • Stayed: June 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank SJ-Traveler-01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaelestrin, Manager at Hyatt Regency Reston, responded to this reviewResponded August 17, 2017

Dear SJ-Traveler-01,
Thank you for review and feedback! It was a pleasure hosting your event at our property and we hope to see you again soon.
Thank you,
Michael Estrin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2017

The hotel I was really nice the staff was great everyone was really good especially the housekeeping maria in the bellman lobby was very clean in comfortable very thing was excellent I really love it I love to come back

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaelestrin, Manager at Hyatt Regency Reston, responded to this reviewResponded August 17, 2017

Dear Michelle M,
Thank you for your review and feedback! It was a pleasure having you stay with us. I will pass your comments to my team! We hope to see you again!
Thank you,
Michael Estrin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

We enjoyed our last minute stay and we're able to get a room in the corner. Even with events happening at the hotel over the weekend, our floor was quiet. There was plenty of space to sit and enjoy. Our few interactions with staff were great. It took us longer to checkout since we were using vouchers from my husband's job, but they figured it out quick.

  • Stayed: August 2017, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 254sethh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaelestrin, Manager at Hyatt Regency Reston, responded to this reviewResponded August 17, 2017

Dear 254sethh,
Thank you for your review and feedback! It is great that you enjoyed your stay with us in your quiet room! We hope to have you again soon!
Thank you,
Michael Estrin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

I am not sure what to say or write about this hotel , From the moment I stepped into the hotel to the moment I checked out , The hotel check in staff are very rude , specially the senior staff ( specially the african americans ) (rude and racial to an extreme level )
* I was shocked the first moment I checked in , the staff yelled at me and said , We will give your room to the white gentlemen if you are not happy with it * of course he gave me a bad room , (room phone wasn't connected , had to wait 2 days , bathroom had an issue had to wait 1 day ) * Hotel manager offered free breakfast as a compensation

* Breakfast , Every day is almost the same , sausages , Eggs , and few other stuff that really didn't even want to touch *prices almost 30-40 dollars , staff very rude ask for a tip and if you do not give a tip , you will be doomed , they will just don't bother about you

* Fitness Centre is ok , nothing special ,

* Mattress and room , you will get neck pain for sure , pillows are horrible had to buy my own

* Over all hotel staff , Very racial , and I honestly do not know what they are racial about , I have a feeling anything that is just not american ,

* Felt being watched all the time

* Location is Good heart of Reston town Centre , Will I ever go to this forsaken town again ? probably never , once again extreme racism from almost everyone ,

* Taxi drivers near hotel , Extreme attitude , you better go with Uber

* Hotel do not offer any shuttle within town area , you will end up taking taxi all the time , choose uber do not go with yellow cabs , extreme attitude

* The list goes on and on , I think you get my picture by now

  • Stayed: July 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank SilverfishPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul K, General Manager at Hyatt Regency Reston, responded to this reviewResponded August 17, 2017

Dear SilverfishPhoto,
Thank you for sharing your experience. I am very sorry to hear that your visit was not satisfactory. As this is most disturbing, I would truly appreciate the opportunity to personally discuss your experience. I look forward to hearing from you.
Kind regards,
Kevin Kretsch
General Manager
Hyatt Regency Reston
703.925.8200

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

The Hyatt Regency in Reston was one of the better hotels that my family and I have stayed in. We would recommend all Hyatt's if as nice as this one. I have stayed in cheaper hotels and you can definitely tell the difference in service and quality.

  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank bethsV8385GM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michaelestrin, Manager at Hyatt Regency Reston, responded to this reviewResponded August 17, 2017

Dear BethsV8383GM,
Thank you for your review and feedback. We are happy that you enjoyed your stay and the service that we offer. We hope to see you again soon.
Thank you,
Michael Estrin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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