We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Like Home” 5 of 5 bubbles
Review of Sheraton Reston Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sheraton Reston Hotel
Ranked #3 of 4 Hotels in Reston
Jamestown, North Carolina
1 review
“Like Home”
5 of 5 bubbles Reviewed March 10, 2014

I've stayed here over 20 times over the last 4-5 months. They remember my name, my preferences, and always make sure I'm comfortable. Maria, Sarah and Julianne have been exemplary in their service.

Thanks!

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Will M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review, April 5, 2014
Dear Will M,

Thank you for sharing your experience. We strive to create a home away from home experience to each and every single guest. I’m thrilled that we have delivered that experience. See you back at the Sheraton Reston next time!

Stay connected,
Julianne Son
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

483 reviews from our community

Traveler rating
    144
    173
    98
    47
    21
See reviews for
79
57
35
259
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Los Angeles, California
Level Contributor
1 review
5 of 5 bubbles Reviewed March 5, 2014

clean, good food, great service. I'd go back there, no doubt. The location is really nice and quiet, plus there is a chili's right outside in case you're craving some yummy american style cooking. Reston, VA is a cute little place adjacent to Washington DC.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tracym_trace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
4 reviews
4 of 5 bubbles Reviewed March 2, 2014

I am a regular at this hotel - excellent place for business, close to major businesses, a large town center, restaurants - and more than anything I love the staff here who go out of the way to ensure every small need is met satisfactorily. The rooms are comfy as well and the complimentary suite upgrades don't hurt either! I'll be here as long as I need to come to this area for business. I may consider bringing family here for summer as well.

Room Tip: Stay away from the elevators which make a buzzing noise if your bedroom is too close to them
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anand744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 26, 2014

Reston Town Center is a local attraction for its shops, restaurants, movie theater and outdoor skating rink. Having a hotel just a convenient shuttle ride away is perfect!

Sheraton Reston is a typical Sheraton, with a higher-than-average nightly rate and Internet that costs extra. However, it's location, frequent free shuttle to the Town Center and snack bar vouchers help make up any short-comings.

The Town Center is about a 15-20 minute walk from the hotel, but it's a bit of a wandering stroll, that crosses the major highway leading to the Dulles airport. So when I wasn't up for the walk, the shuttle was very convenient, departing every 30 minutes. Shuttle drivers were fairly prompt, very courteous, and flexible. Keep the hotel number on your cell phone, so you can call for impromptu pick-up, when possible...although the 30 minute window seems to suit any leisure schedule you might have in the evenings.

Each day that you did not require house-keeping service, you would receive a snack bar voucher, which allowed me to purchase 2 juices in the morning that I took to work. If you don't need the snacks, the voucher is worth loyalty program points.

A Westin hotel is adjacent, if you'd like to try something different.

Room Tip: North and West facing rooms may look out onto the 267 highway or Reston Pkwy.
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AA_eh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juilanne S, Public Relations Manager at Sheraton Reston Hotel, responded to this review, February 27, 2014
Dear Zambony_bnb

Your wonderful review of our property is much appreciated. I’m glad you took advantage of our Make A Green Choice. It’s a win-win program and thank you for going green! I look forward for your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selbyville, Delaware
1 review
4 of 5 bubbles Reviewed February 25, 2014

I like this hotel in this area, close to all major businesses, and restaurants, and most important, very nice people work here, specially the hostess Sara, she is very polite and knowledgeable and make things easy. I will be back here for my next business trip. this hotel has very nice meeting rooms with very reasonable price.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elizemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review, February 27, 2014
Dear Elizemo,

Thank you for taking the time to provide us with your recent stay experience. I’m thrilled that you had a memorable stay and thank you for recognizing our front desk agent, Sara. I look forward for your next arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
552 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

A good hotel as you would expect from any of the Starwood chain properties. The staff that greeted us (Amine and Sara) were extremely helpful, kind and courteous, making our stay feel right at home and not like lost travelers. They assisted us with all our needs and when above what you would normally expect for service in a property like this. Just based on their service alone I would come back to this hotel.
It is also located very close to Reston which has everything you could want in terms of food, bars and boutique shops (as well as a apple shop). The rooms are clean and very comfortable. It was unfortunate that at our time of stay they had some problems with the fire alarms and the building was evacuated in the late evening. This would not sway my opinion of this hotel by any means, as it was just a technical issue that could happen at any time in any hotel. I must continue by saying the staff where all very helpful and apologetic during this time.
Later I received a personal email from the Manager explaining the technical problem at length, with a heart felt apology…. Extremely thoughtful customer service.. I would return to this hotel based on that fact alone.. they do care about their customers.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank B787skipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juilanne S, Front Office Manager at Sheraton Reston Hotel, responded to this review, February 27, 2014
Dear B787skipper,

We appreciate you providing us with your valuable feedback. Once again, we are terribly sorry about the false fire alarm and thank you for your understanding. I encourage you to contact me for your next stay and I will personally take care of your accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 18, 2014

Excellent experience from check-in to check-out. Desk personnel (especially Julianne) were helpful, courteous, knowledgeable. Cleaning person gladly assisted with room key problem and solved it. Premises were clean, neat, modern and in great working order. Got the breakfast package and very satisfied. Restaurant staff definitely first class. Overall a very pleasant surprise. Will stay again and recommend to friends. Hotel only about 15 minutes from Dulles Airport and five minutes from Reston Town Center.

Room Tip: I was in the main building, which runs NW-SE. All quiet.
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DragonR888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review, February 27, 2014
Dear Robert N,

Thank you kindly for providing us with such positive feedback regarding your weekend experience with us. We appreciate your business and look forward for your future stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Reston
0.2 mi away
Westin Reston Heights
0.7 mi away
Hyatt Regency Reston
0.7 mi away
Extended Stay America - Washington, D.C. - Reston
Show Prices
Show Prices
Show Prices
1.2 mi away
Hampton Inn & Suites Herndon-Reston
1.2 mi away
Hyatt House Herndon
Hyatt House Herndon
#11 of 20 in Herndon
4.5 of 5 bubbles 271 reviews
1.2 mi away
SpringHill Suites Herndon Reston
Show Prices
Show Prices
Show Prices

Been to Sheraton Reston Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Reston Hotel

Property: Sheraton Reston Hotel
Address: 11810 Sunrise Valley Dr, Reston, VA 20191-5301
Phone Number:
Location: United States > Virginia > Fairfax County > Reston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Reston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com and Priceline so you can book your Sheraton Reston Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Reston
Reston Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing