My husband and I were moving on 14 Feb 2013, and selected this hotel which was near our new house. I mentioned this to Kurt L. (front desk), and he took a vested interest in making sure everything was as effortless and up-to-snuff as possible. He MADE the visit for us during a very stressful time, and did so, so naturally. He is an abolute gem. I cannot say enough nice things about him. He even called the room to ensure all was OK. An employee in this case, made all the difference! Kudos to Kurt!
Other employees were also friendly and attentive, but Kurt scores big in our book. He is a model employee for making guests feel welcome. And again, he provided customer service so effortlessly ... which I know it isn't! Thank you so much for allowing us to decompress the night before our move into our new house!
- Official Description (provided by the hotel):
- In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more less
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- Also Known As:
- Sheraton Reston
- Reston Sheraton