Our flight from Dulles Airport to Harrisburg was cancelled due to weather and United was not able to reschedule us for 2 days. I called the 800 number on the room voucher and it went to an automated reservation system offering me a room at the Sheraton Reston for $70. As it was already past 11pm and my daughter and I had flown in from LA at 9am I just went for it.
They offered free shuttle service which took us awhile to locate and for the shuttle to arrive most of which was due to United's automated system voice being somewhat difficult to understand.
We arrived at the hotel close to midnight with a shuttle bus load of people. The hotel staff was minimal not expecting a large number of check ins at such a late hour yet they handled the volume quickly, efficiently and polity. They provided any needed toiletry items such as tooth paste and tooth brushes, complementary Wi-Fi, coffee, tea and juices or sodas free of charge from the lobby quick shop and got us all rooms.
The room was very nice, clean and well maintained. Wide screen TV and comfortable beds. The restaurant was not open at such a late hour but the bar tender kept the bar open serving what she could to anyone in need of a meal or drink. As it was now after midnight it was officially my birthday (December 27) and our wonderful bar tender bought me both a glass of Guinness and shot of Irish whiskey.
The Sheraton Reston has shuttle service to and from locale businesses that runs every half hour. Also to and from Dulles. The staff is friendly and extremely helpful. My daughter and I found things to do at the Reston Town Center which has a nice ice skating rink, shops and restaurants. All and all what could have been a very bad experience was made into a very unexpected positive vacation addition. I most defiantly give the hotel and its staff an A+ in all aspects.
- Official Description (provided by the hotel):
- In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more less
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- Also Known As:
- Sheraton Reston
- Reston Sheraton