We arrived at the Westin on a Saturday evening and were looking forward to a great meal and a king sized bed; little did we know that we would get neither. We made our arrangements through Priceline and requested a king sized bed specifically because my husband is 6'6". The employee checking us in informed us that we would not receive a king sized bed because they had an unexpected large group of people to arrive and there were no king sized beds left. I'm sorry, but we made our reservations 1 and 1/2 months prior to that evening because we were flying out of Dulles the next day and we should have gotten priority over "unexpected arrivals." We just went on to the room and thought we would make the best out of a bad situation; then came the problem with the restaurant. We arrived and found that we could not dine in the dining room because they were unprepared for the arrival of all of the people and could not accommodate anyone without a reservation. We went around to the bar and were deciding what we were going to drink when the bartender offered me a sample of some wine I had inquired about; nice enough, right? Wrong. I didn't care for the wine and when I told him, he picked up the glass and finished it off! I was appalled! We ordered completely overpriced and under portioned appetizers and got out of there. The rooms are very pretty and that is the extent of it; the sheets felt like they had about 3 cans of starch on them and we were very happy to leave the next day. When asked by the desk clerk how our stay was we informed him of the problems and told him we would not be back. He simply said "oh, have a nice day." Good luck to anyone who choses to stay there.
- Official Description (provided by the hotel):
- Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more less
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- Also Known As:
- Westin Reston Heights Hotel Reston
- Reston Westin