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Baymont Inn & Suites Prince George at Fort Lee
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Reviews (393)
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Reviewed October 16, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Yonna B, Asst General Mgr at Baymont Inn & Suites Prince George at Fort Lee, responded to this reviewResponded October 22, 2013

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Reviewed October 13, 2013

The stay was acceptable. The internet access was poor and the parking for room 137 is dark and isolated.

  • Stayed: October 2013, traveled solo
    • Value
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Review collected in partnership with Baymont Inn & Suites
Thank Lynne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonna B, Asst General Manager at Baymont Inn & Suites Prince George at Fort Lee, responded to this reviewResponded October 16, 2013

Hi Lynne- Thank you so much for taking your time to give feedback on your recent stay at the Baymont. We appreciate you and your comments very much. We always hope to provide positive guests experiences and to ensure guests enjoy using our internet service, we are in the process of upgrading our connections and other aspects of our property. I enjoyed speaking with you on the phone and cannot wait to hear your feedback on your upcoming stay. I will be in the office that Tuesday morning so please ask for me. I would love to see you and your miniature poodle again!! Thanks again.

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Reviewed October 9, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Yonna B, Asst General Manager at Baymont Inn & Suites Prince George at Fort Lee, responded to this reviewResponded October 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 9, 2013 via mobile

I travel frequently for work so I know budget motels pretty well. Yes this is budget minded but for the price and location it would be hard to beat. Ihave more pros then cons so Ill get the bad out of the way first. The hottub are is broken and appeared to be for some time. Almost like the owners didnt want to take the money to fix it. The tub in the room was jetted but the jets didnt work and seemed again to much to repair. The breakfast is lacking in a bad way. Great area for breakfast just no choices to speak of to make it a decent continental. One hall has the stench of cumin or curry and im sure thats the hall the owners or staff use or live. I know most of these are owned by patels and assume this one is no different. Sunday morning they have a church that rents a meeting room to hold service so the musics a bit annoying. There are no outside chairs oustide the rooms on the porches. Thats all the bad. Now the pros. The pool is amazing. The pool are is very cool. It puts you in mind of the old style motor courts where ppl can just hang out. The area has cool lighting at night. A pergola to chill at. A radio free for use. Grills to use at your wish and want. The room we stayed in opened to the pool view and was just a cool room. The room itself was exremely large. The furnishings were updated. Had a cool area for the microwave and fridge. The room was spotless and the cleaning crew was wonderful. All the amenities youd expect in much nicer chains and all you could ask for. The location couldnt have been better. Food at every corner. A grocery store across the street and all you could need or want. The hotel has a bar/resturaunt and pooltables and was a cool place to chill and just unwind with a cocktail. Its close to the military bases so I can assume it could get a little roudy but never did while we were there. OMG the staff was fantastic. Friedly doesnt begin to describe it. They were eager to help out and they were helpful with any issues and eager to give advise on the area. It truely is a great hotel for the budget minded and I will happily stay there again as soon as im in the area.

  • Stayed: August 2013
    • Value
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Thank cjournigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonna B, Asst General Manager at Baymont Inn & Suites Prince George at Fort Lee, responded to this reviewResponded October 16, 2013

Thank you, thank you, thank you. Your detailed review of your stay at our property was so very appreciated. Thank you for taking time to help us understand your concerns, and to take in your reviews of our staff, rooms, and property. You had much to offer in the way of valuable feedback. Our jacuzzi tub has recently been taken out completely and we are in the process of upgrading our fitness center. We do apologize that your stay was during the time it was inoperative; we did this to protect our guests' safety. The room you stayed in does come with a jetted tub, however, due to age, we have found it very challenging to receive backordered parts which would allow us to fix the issue of the jets. We hope to have the parts soon. The room also comes with chairs for the patio, however, there are times when the chairs are "relocated" to add seating in our pool area. While we do our best to make sure chairs get put back, we can certainly be making a greater effort to return them to their proper place and apologize we did not know you were experiencing that issue. As you stated in your review, our pool area is a great place for guests to hang out, but we must remember to do our due diligence in returning patio furniture when it gets rearranged even without our knowledge. I am so grateful to our staff for providing the excellent customer experience you mentioned, and am so happy to hear you experienced excellent room cleanliness. I hope you could tell we are one big family here and that you felt as much a member! Your comment, "Friendly doesn't even describe it" felt great to hear and will be relayed to staff. Thank you again, and we do hope you will be able to revisit us soon!

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Reviewed September 29, 2013

Stayed at the Baymont Inn & Suites for a week.

Pros: Comfortable bed, comfortable pillows, huge TV, coffee pot/fridge in room, iron/ironing board, blow dryer (didn't use though), friendly staff, decent continental breakfast, good housekeeping, cold air-conditioning, the facility has a hotel bar with friendly staff as well, and the hotel is within walking distance from lots of restaurants and grocery stores.

Cons: Funky smell in hallway after the main area that made me nauseous every time, toilet seat looked dirty but was really missing paint (should be replaced), could see light all around the door frame, when you turn on the TV it's so loud and then quiets down (what's the deal??) and the walls were thin so you could hear EVERYTHING/EVERYONE.

The hotel offered a complimentary dinner on Wednesday which was unexpected. This included chicken, mashed potatoes, green beans, and biscuit. We were also offered free wine, beer, and soda for an hour. This worked out great for many of us but the hotel ran out of wine. I would hope the hotel would have more next time.

I would definitely recommend this hotel if you were on a budget. This hotel offered a great price and that is why we were booked here. I would like to try another hotel if I'm ever in the area though.

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank AGM-222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yonna B, Asst General Manager at Baymont Inn & Suites Prince George at Fort Lee, responded to this reviewResponded October 16, 2013

Thank you for providing such valuable feedback on your stay. It was great to host your group. I am glad to hear you enjoyed our hospitality, GAP (Guest Appreciation) dinner, and room cleanliness. We strive to make every guest's stay a positive one and hope that in the future you will give us a chance to improve on your previous stay. We take pride in the response time we require staff to meet guest concerns. It is unfortunate that you had a few issues with thin walls and noise in the hotel. I hope if you choose us again you will let our front desk staff assist you with any issues you encounter immediately so we are better able respond to your needs. We look forward to serving you in the future. Thank you again and have a great day!

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