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Super 8 Richlands/Claypool Hill Area
Ranked #1 of 2 Hotels in Pounding Mill
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168 reviews from our community

Traveler rating
    71
    55
    23
    10
    9
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72
19
16
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Lynchburg
1 review
Reviewed March 14, 2013

The smell in the lobby was comparable to a moldy, musty locker room filled with old sneakers; room wasn't much better; bathroom sink was backing up; blankets felt scratchy and were way past their prime.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRichlands, General Manager at Super 8 Richlands/Claypool Hill Area, responded to this review, March 20, 2013
I would like to thank you for the comments you posted regarding our Super 8 in Claypool Hill, Virginia. We stride to make sure everyone has a clean and comfortable, stay and I can see that was not provided for you. I do not know what to say but I am sorry for the inconveniences we caused by the bathroom sink backing up.

The odor that you may have smelled could be coming from our smoking rooms that are located next to the front desk. Those rooms are being relocated when we start our interior guest room renovation project this year. Otherwise I am not sure what the odor that you encountered when you entered our lobby.

I want to thank you for the comments regarding our staff members, both positive and negative. I will be reviewing your comments with our staff members.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 31, 2013

My wife had an interview with the pharmacy school that is 25 miles from this hotel. This hotel is the best deal if you have pets. There was a pet fee, but after the pet fee it was still the cheapest around. The check in process was easy. The room was good, not great. We got a king bed/nonsmoking room. Our room was on the first floor, but to my surprise the smoking and nonsmoking rooms are on the same floor. The bathroom was a good size and the room with the bed was good. The breakfast was good and the check out process was easy. The staff is also very friendly. I wish late check out was later than noon, but that is ok.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Preston L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRichlands, General Manager at Super 8 Richlands/Claypool Hill Area, responded to this review, February 3, 2013
Thank you for the great comments you posted regarding our Super 8 in Claypool Hill, Virginia. Our goal is to provide our guests with a clean, comfortable room and a friendly, helpful staff. We take great pride in our hotel and are happy to hear that your stay was pleasant and that we met your expectations.

Regarding the smoking and non-smoking rooms on the same floor. This hotel is only a two story hotel so when the hotel was constructed both types of rooms were divided for each floor. We are evaluating this situation and will be making changes in the near future of located any of our smoking rooms to just one section on second floor.

I am glad you experienced our new Super 8 breakfast program which includes, yogurt, cereal, fruit cup and the new brands specific “Simply Super Cinnamon Roll”.

Again, thanks for staying with us and we will see you on your next trip to the Claypool Hill, Virginia area and I hope your wife’s interview went great.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Richlands/Claypool Hill Area

Property: Super 8 Richlands/Claypool Hill Area
Address: 12367 Governor G C Peery Hwy, 1.5 Mi E Insct US Rt460 and 19, Pounding Mill, VA 24637-4105
Phone Number:
Location: United States > Virginia > Pounding Mill
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pounding Mill
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Richlands/Claypool Hill Area 2*
Number of rooms: 46
Reservation Options:
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Also Known As:
Super 8 Richlands/Claypool Hill Hotel Pounding Mill
Pounding Mill Super 8
Super 8 Richlands/Claypool Hill Area Pounding Mill, Virginia

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