I have never been so dissappointed in a hotel stay.I will never stay at Renaissance Portsmouth again. Our room was not cleaned and we did not receive clean towels. After breakfast I called the front desk to advise them of the problem and they said it would be cleaned that afternoon. Upon returning to hotel at 10pm our room still was not cleaned wet towels and trash in room. Called front desk to complain and received towels. Informed manager at checkout about our displeasure and he said he would have to investigate the issue. As if he didin't believe us. The service was unacceptable and turned us against Marriott Portsmouth, Va.
- Official Description (provided by the hotel):
- Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more less
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- Also Known As:
- Renaissance Portsmouth Hotel And Waterfront Conference Center
- Renaissance Portsmouth Hotel & Waterfront Portsmouth