We were so impressed with the Public Relation and maintenance skills we received at Mountain Lake Lodge. Within an hour of reporting a hole in the wall, loud exhaust fan and torn bathtub mat, an employee, Austin Richmond fixed the hole, repaired the tub and corrected the loud noise from the fan while making us feel welcome. He even suggested we take a look at the gift shop while he finished fixing our cabin. By the way, the gift shop was great.
We had trouble with the Mt. Lake Lodge upper level management when trying to change and secure reservations.
While staying at the resort, we hiked Indian Trail around the lake. The trail was pretty but hazardous with slippery rocks, holes, and low limbs near deep muddy ruts.
The drive up to the lodge is amazing! The price of the cabins are reasonable and the maintenance staff went above and beyond to correct multiple problems in the cabin.
- Official Description (provided by the hotel):
- The newly renovated historic Mountain Lake Lodge features 43 Rooms in Main Stone Lodge, 16 in Chestnut Lodge, 9 Mountain Homes in Blueberry Ridge, 8 historic rustic cabins and 9 Front Lawn Cottages on 2,600 acres of preserved mountaintop property owned by the Mary Moody Northen Endowment. Mountain Lake Conservancy, a non-profit organization founded in 1989, serves to protect the land and wildlife resources on the property for future generations. ... more less
- Reservation Options:
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- Also Known As:
- Mountain Lake Pembroke
- Hotel Mountain Lake