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Copthorne Hotel & Resort Bay of Islands
Ranked #1 of 1 Hotels in Waitangi
Reviewed August 22, 2012

Generally we had a lovely time however a smallish slip up spoiled the visit. When we returned to the hotel after our day's activities about 6.00pm we noted that the room hadn't been serviced. That wasn't too bad ... mistakes can happen. Unfortunately it took two attempts to get some fresh towels, coffee, milk and clean cups which was a bit of a let down.

Room Tip: Great pool!
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  • Stayed: August 2012, traveled as a couple
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Thank WagenerHolidayPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded September 21, 2012

Thank you for your feedback. My apologies for the delay in fulfilling your request. I hope it did not spoli your stay.

Regards,
Meagan Karow
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 - 822 of 1,080 reviews

Reviewed August 16, 2012

This was out second hotel in NZ during the Rugby World Cup.

The hotel has a stunning setting and we found out was a base for some of the teams during the tournament.

The hotel is right beside the waitangi treaty ground which is a must to visit and only a short walk from Paihia.

The hotel staff were excellent during our stay and treated us like royalty which is not expected for irish rugby crowd. The large restaurant was beautiful in the mornings for breakfast and the hotel had a nice warm rock pool outside.

The room itself was clean, fresh and well appointed and the view outside was breathtaking in the mornings. See my profile photo!

  • Stayed: September 2011, traveled with friends
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded August 17, 2012

Thank you so much for your feedback.
Reading your post brings back memories, it seems like a life time ago that the Rugby World Cup was on!
Wishing you safe travels.

Regards,
Meagan Karow
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2012

We stayed here with points, and so I don't know how to rate it terms of value. The room was very clean, and nice, but it was pretty average in terms of size for a "resort" room. We were given a room without a view, which I can understand given that we were using points. However, the rest of the hotel was empty, and there were pretty views over the water, and it would have been nice to have been given a better room. I would have asked for one, but by the time that we realized that we didn't have a view, we'd already hauled our luggage through the rain and down a long hall. It was nice to be able to walk over to the Treaty Grounds. We had a car, so we didn't mind not being in close walking distance of Paihia. The pool and hot tub were lovely.

Room Tip: Ask for a view, don't assume one.
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  • Stayed: August 2012, traveled with family
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Thank BascomCootie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded August 17, 2012

Thank you for your comments. Please let us kow the room type you request on your next stay.

Regards,
Meagan Karow
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2012

We stayed here, and after having read some of the reviews, were not expecting too much, however we were pleasantly surprised. Whilst this is not every going to be a top hotel, I am giving it 5 stars based on its excellent performance for a hotel of this class.
The rooms are very spaceous, and they all seemed to have a private outdoor seating area. I particularly liked the very high ceilings, and wooden panelling styling within the rooms. Everything was clean and well laid out, and the bathroom was well appointed. It was all very comfortable, and considering the wet weather which meant we had to spend a lot of time in the hotel room, this was a good thing!
The facilities in the hotel seemed to be very good. Really great to see guest laundry facitilities. Also, the hotel has lots of information and can book excursions for you. There is also an interesting outdoor pool area, however it was too wet for us to use. We did not try the breakfast so can not comment there, but overall an enjoyable experience.
If you are staying at this hotel, you MUST walk to the tall ship docked nearby which has been converted into a gourmet fish and chips restaurant. In fact, this was one of the best experiences of our whole stay!

  • Stayed: March 2012, traveled as a couple
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1  Thank LukeB001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded August 13, 2012

Thank yo for your wonderful feedback. We look forward to your return when the sun is shining!

Regards,
Meagan Karow
Rooms Division Manager

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Reviewed August 5, 2012

having stayed here many times i am always amazed at how beautiful it is. We stayed on the $85 night. It was great value. If you are not a regular vistor to Paihia, the treaty grounds are ajacent and Pahia is a lovely walk to town, About 20 mins, along the foreshore. Relaxing rather than a vigerous walk. The room was clean, tidy and everything was in working order.

  • Stayed: August 2012, traveled as a couple
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Thank pompallier64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded August 7, 2012

Thank you for your comments. Delighted that you enjoyed your stay and we look forward to your return.

Regards,
Meagan Karow
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2012

Comfortable, cosy, easy parking, good food, pleasant and willing service at all times. The views are spectacular, and you are actually staying IN a historical site (the Waitangi treaty grounds). You are separated from the bustle of Paihia, but only by a short bridge and drive or walk. This really is a great place to stay.

  • Stayed: March 2012, traveled as a couple
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Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded July 21, 2012

Thank you for your wonderful comments. I have to agree that we are one in a million with our location.

Regards,
Meagan Karow
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

We had a wonderful 4 nights at the Copthorne and the room, views, staff and service were absolutely fantastic. You couldnt ask for a more beautiful location We had a waterview room with a little sunroom and a deck. We were amazed at the great winter rate of $85 a night, plus vouchers for each of us entitling us to $10 off breakfast and dinner (per person per day). The food in the restaurant was amazing, all the staff were helpful and very approachable. This is an excellent Resort and I have and would recommend it to anyone. Thanks to all at the Copthorne

  • Stayed: June 2012, traveled as a couple
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Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeaganVJ, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this reviewResponded July 17, 2012

I am delighted that you enjoyed your stay and look forward to your return. Keep an eye out for more fabulous specials!

Regards,
Meagan Karow
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150, Waitangi 2150, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Waitangi
Price Range: $79 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
Copthorne Hotel & Resort Bay Of Islands Waitangi

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