Not sure how to rate this place. We decided to stay here based on all the good reviews. When we arrived there was no one at the reception area, until a young man came along and told us the manager was out for a bit, gave us a key and asked us to return later to pay. No problem, but did think it was odd that the reception would be open, but no one there.
As soon as we opened our car doors we could hear this poor dog crying from the neighbors property. We asked the manager later about it and she told us it was unusual but she would call the neighbor right away.
However, after 2 hours of this poor dogs crying, I called the manager.back. She explained that the neighbor was not home, but they had gone over and looked and the dog was fine in his kennel. This was still going on after 4 hours, where the manager again explained that the dog was fine in his kennel and that he had recently been weened from the mother. This told us that she did know about this previously and should have been upfront with us at checkin time.
Not only was this upsetting it is out right cruel. While it is not the managers fault by any means, to brush it off and not be honest when we checked in bothered us. We decided to leave first thing in the morning and find another place to stay.
The motel itself is fine, but if you are planning to stay here I would certainly ask about whether the dog issue has been resolved.
- Official Description (provided by the hotel):
- Nestled in expansive park like grounds KERIKERI PARK MOTEL offers a quiet tranquil place to stay in a private location but also close to Kerikeri town centre. Opened in 2009, KERIKERI PARK MOTEL is the newest motel in Kerikeri, Bay of Islands. We have large self-contained studio and 1 bedroom units, catering for all types of travelers, whether families, corporate, groups or couples. All units are equipped with full kitchens - 12 units feature luxuriously tiled bathrooms with spa baths and King Size beds. Our 8 executive studio units are interconnecting making them ideal for couples traveling together or family groups. These units have fully tiled bathrooms with shower and queen size bed plus a full kitchen. Relax on your private upstairs balcony or walk out onto the expansive lawn from your downstairs patio. Enjoy the evening sunset with a glass of wine or order from our breakfast menu and relax in the morning sun. Kerikeri Park Motel is the ideal place to base yourself to explore Northland 'the birthplace of our nation'. An abundance of activities are at your doorstep. Come and share in our piece of paradise. ... more less
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