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“Iconic wines, lovely setting” 5 of 5 bubbles
Review of Ata Rangi Martinborough

Ata Rangi Martinborough
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Attraction details
Owner description: Ata Rangi, meaning "dawn sky" or "new beginning" is a small New Zealand winery with a big reputation for serious Pinot Noir. Located at the southern end of the North Island, it is owned and managed by a family trio - Clive Paton, his wife Phyll and his sister Alison - with star winemaker Helen Masters and Vineyard Manager Gerry Rotman. Ata Rangi is well established in 25 international markets and has an enviable reputation as one of the New World's most respected Pinot Noir producers."...the long-serving, dedicated team behind Ata Rangi just go from strength to strength. Their Pinots have always been great and yet, even in a world where the Pinot benchmark gets higher every year, Ata Rangi is better than ever." Lisa Perrotti-Brown MW, April 2013
Auckland Region, New Zealand
Level Contributor
437 reviews
124 attraction reviews
common_n_attraction_reviews_1bd8 159 helpful votes
“Iconic wines, lovely setting”
5 of 5 bubbles Reviewed November 1, 2013

Came as a party of 10 wine enthusiasts over Labour weekend; we were extremely fortunate to have the owner Clice Patton guide us through an hour and a half of extensive tasting of Ata Rangi's Reislings, Syrah, Celebe (Syrah blend) and award winning Pinot Noirs. This was the highlight of our trip to Martinborough.

Visited October 2013
Helpful?
Thank Skin197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Visitor rating
    18
    23
    5
    3
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Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
Bristol
Level Contributor
381 reviews
137 attraction reviews
common_n_attraction_reviews_1bd8 219 helpful votes
“Outstanding wines, but condescending”
3 of 5 bubbles Reviewed April 11, 2013

We came to a tasting here in February. When we arrived the lady running the tasting was already holding a tasting with three others, but broke off to start a tasting with us. The others had arrived by horse drawn carriage whereas we arrived by bicycle. She spent very little time with us rather other than to break off to pour us some wine and never engaged us in conversation, nor did she widen the conversation to include us. After a while she made the pejorative comment "do you know what you are tasting".

We were both a bit shocked at this as we have both obtained distinctions at a number of the WSET exams to a moderately high level and have tasting wine for years.

Her attitude was rude and arrogant. This is a shame as the attitude didn't do the wines justice, as they are truly excellent. If you can't beat the French - join them!

Visited February 2013
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Thank TravelNutBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ata_Rangi, Owner at Ata Rangi Martinborough, responded to this review, September 4, 2013
Hi there,

Apologies for the late response. We’ve only just joined TripAdvisor.

We pride ourselves on our friendly service and the family-style approach we take of welcoming everyone near and far like we’ve known them for years. Clearly that wasn’t your experience on the day and we’re sorry for that as well as disappointed in ourselves.

Perhaps the person involved was having an off-day, or started off on the wrong foot with you, interpretation of your needs then misread, and it went downhill from there.

Some people want to chat a lot, learn a lot, and others like to keep their experience more amongst their group and not involve us that much. We appreciate and try to cater for all ends of that spectrum, check what people want to hear or know and gauge their level of wine experience so we can provide the service they would like. Seems to us that asking you about what you were tasting was part of that, but clearly not couched best to come across as intended.

No excuses at all here; your experience was well below the bar we set for every encounter with everyone being excellent, 362 days a year (we’re closed on three :) )
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
66 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
“Crimson Pinot Noir”
4 of 5 bubbles Reviewed March 13, 2013 via mobile

The Crimson Pinot Noir is a fantastic red, and well priced. There is a more expensive Pinot Noir for sale at Ata Rangi, but it wasn't as nice.

The cellar door was busy and service was average. You can pick up the Crimson Pinot Noir in town at the shops.

Helpful?
Thank jetlagwoofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
48 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
“Odd service”
2 of 5 bubbles Reviewed January 12, 2013

We had high expectations for this winery. Unfortunately, the woman who served us was hostile and pretentious. She seemed to be exhausting every bit of wine knowledge she had on us, and made us feel very uncomfortable. When we arrived the staff were having a good gossip about the last customers - which felt extremely unprofessional. Charging for a tasting is fine with me IF the service is good. The tasting room was small and poky and we didn't end up buying a thing. Disappointing all round really.

Visited December 2012
Helpful?
Thank Smarty18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ata_Rangi, Owner at Ata Rangi Martinborough, responded to this review, September 4, 2013
Hi there,

Apologies for the late response. We’ve only just joined TripAdvisor.

We respect that some people know a lot about wine, others don’t. And some want to hear lots about it, and others just want to try some wine. Our job is to gauge that accurately and respond accordingly. A complete ‘fail’ in your case.

Usually, we’re known as genuine, down-to-earth people who take a huge interest in meeting strangers as new friends and learning about them. It’s just who we are and have always been. The team is gobsmacked to hear about your experience and quite upset as a result.

But, however inexplicable to us, that was how you found it - so we’ll take it on the chin, and offer our sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Charming little winery”
4 of 5 bubbles Reviewed January 9, 2013

This is a charming little winery; their tasting room is in an old tin shed! We tasted 5 wines when we were there and most of them were great. Staff is very knowledgeable and helpful!

Visited November 2012
Helpful?
Thank Cheryl810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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