I will start this review to say that the "resort" is split up (I believe) into three sections.
We stayed in Apartment 7. Top floor of the Northern most section.
The white outside paint of the building was peeling and the apartments looked very old. Our first impression was that the apartments are run down and not looked after. We were very worried about what we would find inside.
Our car bottomed out on the steep driveway. There was no parking available below (only 4 bays), so we had no choice but to try and park up the top.
The bathroom: We tried to hop into a nice warm shower that night. The shower alternated between burning and freezing us. So to have a shower, we had to stand outside the shower and splash water on ourselves. Not nice when you have small children.
There was mould on the walls and no bench space at all in the bathroom. 2 curtains closed in the shower. One shower curtain blocked the drain
A cracked power switch above the table in the kitchen. Really dangerous. A mouse or cockroach trap in the kitchen. Cockroach found in a drawer. .
There was no mention of towels not being provided. There was a mini bar and linen changes, so I guess these were serviced apartments? We had to go out an buy towels to use for the duration of our stay.
The pool was filthy green with wooden planks in it.
I have waited a few days to put up this review. I thought about contacting management first. But I believe there is an overall lack of care given and I would hate for another family to get this sprung upon them.
I travel all around Australia and I have never stayed at apartments in this condition.
We normally stay at another resort which is just beautiful, but having the whole family this time we went for cheaper accommodation. Never again.
Yes they are budget apartments. But at the very least, you expect working showers, maintenance and cleanliness.
Very very disappointed!! For the record, I have never left a bad review about any accommodation until this one.
- Official Description (provided by the hotel):
- Scarborough Apartments is located 80 metres from the famous Scarborough Beach and surrounded by cafes, bars, supermarkets, shopping, nightlife and beach activities. Scarborough Apartments provides Scarborough beach accommodation, serviced apartments and Scarborough hotel accommodation rooms for the leisure and corporate guest. Our apartments and villas are two bedroom, fully self contained and are serviced every 7 nights. The motel rooms are serviced daily. ... more less
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- Also Known As:
- Scarborough Observation Hotel Scarborough