We stayed one night here before flying out for an international honeymoon. Prior to this we had stayed a year previous and had an excellent stay. The renovations have been great the hotel looks fabulous.... This stay however was AWFUL.
All staff were rude and dismissive, our booking originally didn't show the meals and parking of which we had paid extra to be included and we were dismissed by the staff until they found the extras on the booking.
Our "deluxe King" room was actually 2 single beds pushed together...great start to a honeymoon.
Our meals were awful and overpriced, the wine we ordered came 45 minutes after we had ordered and already finished our entrée and main meal. My medium well steak came rare almost bleu and the gravy was inedible. The breakfast was average at best, and actually made me sick for the day and please do not even bother with the coffee.
Our in house movies did not work and when someone came up to have a look he pressed a few buttons and said he would be back. An hour and a half later we were still waiting and called front reception to be abruptly told there was nothing they could do. No compensation was given for this. We were also charged for some services we had prepaid for but by the time we realized on the credit card we were too fed up with the establishment to bother doing anything about it.
We were so disappointed and upset. we had paid extra to have a nice start to our weekend away from the hustle and bustle of the city. We will never make that mistake again. we will never be back.
- Official Description (provided by the hotel):
- Rendezvous Hotel Perth Scarborough is the essential beachside destination overlooking the sparkling blue Indian Ocean and beautiful Scarborough Beach with fully renovated guest rooms and suites. Only 30 minutes from the airport and 15 minutes from Perth's central business district, you have the beach at your doorstep and easy access to the area's main attractions. Enjoy one of the 336 luxuriously renovated rooms and suites featuring smart design and modern technology. Our first-rate facilities include wining and dining options in the hotel's restaurant and bar, plus quality leisure facilities including a lagoon-style pool, fully equipped gymnasium and Vanilla face+body spa. If you are planning an event, Rendezvous Hotel Perth Scarborough provides tailor-made packages for up to 680 guests in facilities including 26 event spaces. ... more less
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- Also Known As:
- Rendezvous Observation City Scarborough
- Hotel Rendezvous Observation City