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“Beds really need replacing”

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Ciloms Airport Lodge
Ranked #6 of 7 Hotels in Tullamarine
brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beds really need replacing”
2 of 5 bubbles Reviewed December 13, 2013

We had a triple room and all 3 beds creaked and groaned every time sometime rolled over, plus springs digging in us. There was no issue with waking up for an early flight due to none of us sleeping with these uncomfortable beds. Then on checkout they tried to charge $20 more than price we were quoted. Not a good finish to a mini holiday in Melbourne. We recommend you pay more to get a basic level of comfort.

Room Tip: Stay elsewhere
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goldgang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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    30
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Korumburra, Victoria, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

Rooms was good, staff were good, rates are fantastic. What else can you ask for.Recommend for anyone with an early flight especially on weekdays if you want to beat the horrendous traffic on the Tullamarine freeway.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed December 8, 2013

The motel is located quite close to Melbourne Airport. They provide a shuttle bus to and from the airport. The rooms are quite large, clean and comfortable. The meals in the restaurant are not to bad and reasonably priced.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo B.C.
Level Contributor
210 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

A basic, lower budget type hotel located very close to the Melbourne Airport. Rooms are spacious, comfortable and clean. Staff is friendly and helpful. The hotel is located near an industrial type area so the surroundings are not what you would call scenic. There is a restaurant in the lodge.
Ciloms offer a shuttle from the airport, which is very easy to arrange by phone from the airport and operates to and from the hotel. They have a couple of buses/vans so there is no problem getting a ride when you need it. They will also shuttle you to nearby shopping malls and restaurants, which is a very nice service.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravellerNanaimoB_C_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW Australia
Level Contributor
223 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed December 2, 2013

Reasonable priced hotel. Took several times of ringing the hotel and being on hold once our flight had arrived but eventually a friendly driver was there for us. As others have said, the room was average but convenient. Staff friendly in the evening. In the morning we had no lights and my husband had to shower in very little light. I had to call for a torch which is very inconvenient to dress and put makeup on. My husband had breakfast and went off to get a car. My daughter was unwell so I asked for 1 slice of dry toast. I was to be charged $15, no exceptions. I thought this unfair considering we had no lights in the room. The receptionist was quite rude to me and spoke very abruptly. There was no compensation for no lights. We didn't have breakfast in the end and I felt quite upset on leaving. I will be trying elsewhere in the future!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunnyDebW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 2, 2013 via mobile

After a long week of work in New Zealand, was waiting for my family to join me in a short vacation. Was pleasantly surprised with the sizable of the room as well as the staff of the hotel. Despite of having to travel to the airport a couple of times, the drivers were very helpful. Was always with a smile. Had buffer dinners at the cafe really felt it was value for money. Even though the rooms condition was not very posh, hey but really a value for money place.

Stayed November 2013, traveled solo
Helpful?
2 Thank jefsh_tay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
67 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed November 23, 2013

I arrived at late night and from the phone boxes inside the tourist information counter at the arrival hall, you could make free calls to the hotel and call for the courtesy bus pick-up. Both the driver and the staff at the front desk had been friendly and helpful. My phonecard didn't work and the girl at the front desk made an effort in the midnight helping to figure out the issue and calling the hotlines. Still it didn't work at the end cuz the hotlines were not working at night at all, but I was grateful. The delightful surprise was that there were welcoming cookies and packs of hot chocolate! The hotel was old, but simple and good enough for an overnight stay to catch an early flight.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank berriberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ciloms Airport Lodge

Property: Ciloms Airport Lodge
Address: 398 Melrose Dr, Tullamarine, Victoria 3043, Australia
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Tullamarine
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ciloms Airport Lodge 3.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ciloms Airport Hotel Tullamarine
Fairfield Inn Tullamarine
Best Western Tullamarine
Tullamarine Best Western

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