We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
PARKROYAL Melbourne Airport
Ranked #2 of 7 Hotels in Tullamarine
Certificate of Excellence
Australia
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great service”
Reviewed February 20, 2014

Hi, I am writing a review for this hotel although I didn't stay there. My girlfriend stayed there on Valentines Day which was a business trip. I was at work in Queensland. I wanted to do something really special her but we were far apart. I called the hotel and they were so helpful. We arranged some rose petals leading to a heart shape on the bed. When my girlfriend arrived, she thought it was the wrong room. It was so special and I wanted to thank the staff there for assisting me in making this a really special occasion. She really enjoyed the hotel as well.
Thank you.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LovinOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 23, 2014
Dear Paul B,
Thank you for posting a review regarding your girlfriend’s recent stay.
I was delighted to read your positive feedback and your girlfriend enjoyed her stay in the hotel. I will certainly pass your great feedback onto the team to congratulate them on a job well done.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,223 reviews from our community

Traveler rating
    921
    918
    272
    71
    41
See reviews for
495
828
222
483
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (487)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Perth, Australia
Level 5 Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 18, 2014 via mobile

Stayed for one night very convenient for early morning flight. Motel very clean and has lovely linen and modern amenities. Had room service dinning and menu was very comprehensive. Price was a little over the top @ $350+ for the evening!! Stay was very comfortable and location could not be better for access to airport..

Stayed February 2014, traveled on business
Helpful?
1 Thank livefornextholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 19, 2014
Dear livefornextholiday,
Thank you for taking the time to share your experience with your fellow travelers.
I was pleased to read you enjoyed your stay, in particular our convenient location within the airport.
Once again, thank you for sharing your experience. The team and I hope we have the opportunity to welcome you back in the near future.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guisborough, United Kingdom
Level 6 Contributor
119 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed February 16, 2014

This hotel is pretty standard 4* corporate style hotel - we had a good sized room - with every facility incl mini bar and fridge. It is more expensive than the other onsite airport hotel but we wanted to treat ourselves on the last night of our holiday as well as be onsite for an early morning flight - rather than cope with the Melbourne rush hour traffic

It is conveniently located opposite the terminals and right next door to the car rental returns - so no long haul with heavy luggage

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuisboroughJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 17, 2014
Dear GuisboroughJeff,
Thank you for choosing to stay with us and taking the time to share your experience regarding your recent stay.
I was pleased to read you and your family enjoyed your stay, in particular our handy location within the terminal and car rental returns.
The team and I hope we have the opportunity of welcoming you and your family back to PARKROYAL Melbourne Airport in the future.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingatestone, United Kingdom
Level 5 Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 15, 2014

We stayed there overnight after 23 hour flight the UK. We arrived late at night and got a speedy check-in. The room was good and so was the breakfast the next day. After breakfast I went off to get the hired car from the hire company and left my wife to check out. When she rang down for a porter to collect our 2 bags and 2 golf bags she was told, she would have to bring them down to the lobby herself as there were no porters available.

I arrived back with our hired car to find her dragging our bags out to the front from the lobby.
The hotel apologised and said a porter had called in sick and left them short staffed.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 17, 2014
Dear Ray P,
Thank you for taking the time to post your review on Tripadvisor.
I was disappointed to hear your check out experience did not meet your expectation. Please accept my sincere apologies and I can assure you that your experience is not of our usual standard and I will follow up on the feedback you have provided. I was glad to read there were many aspects of your stay that you were happy with, including our rooms and the breakfast offered in Airo restaurant.
Once again, thank you for sharing your experience and we hope we have the opportunity of welcoming you back to PARKROYAL Melbourne Airport in the future.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tweed Heads, Australia
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 14, 2014

We only stayed overnight, but what a lovely stay. We were on our return trip from Cyprus, after a long delay in Abu Dhabi we missed our flight connection in Melbourne, so Eithad airways booked us into the Park Royal, ready for our flight the following day. We arrived quite late, but the reception staff had us booked in very quickly and organised room service as the restaurant had closed. The room was quiet, large, very comfortable. Great bathroom with all the ammenties. Beautiful big bed, perfect for a nights rest,and the hotel is only minutes walk from the terminal.
Breakfast the following morning was buffet style and had a great selection.
I wouldn't hesitate to recommend a stay at the Park Royal

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 17, 2014
Dear Pam W,
Thank you for taking the time to share your experience following your recent stay.
I was delighted to read you had a lovely stay in the hotel. I will certainly pass your great feedback onto the team.
Once again, thank you for recommending us to all future travelers. The team and I look forward to welcoming you back in the near future.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West kelowna
Level 6 Contributor
164 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed February 10, 2014 via mobile

The location is excellent . You basically walk out of the hotel and onto the skywalk and you are at the airport. The room is spacious, the bathroom large. The actual room is very spartan. The carpet looked liked it could be replaced.. very worn in areas. A good cost of paint would have brighten the room . Linens and towels good. Staff attentive. This is now our second time in a Park Royal hotel. I sense that interior design is "minimalist" both in the rooms and common areas.
This location works well for business travellers and anyone taking an early am flight out. Ate a light dinner at their "pub" location . Good portions. Did not have their buffet breakfast ..grabbed something at airport . Good blackout blinds to block out light and noise from airport.

Stayed February 2014, traveled as a couple
Helpful?
Thank Canada55plus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 11, 2014
Dear Canada55plus,
Thank you for taking the time to share your experience with your fellow travelers.
I am pleased there were many aspects of your stay that you were happy with, including our convenient location within the airport, spacious bathroom and rooms. Rest assured I have noted your comments and will pass your feedback onto the team.
Once again, thank you so much for providing your feedback and we hope we have the opportunity of welcoming you back to PARKROYAL Melbourne Airport in the future.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 10, 2014

The ParkRoyal is literally 5 minutes walk from the terminal via covered walkway at Melbourne Tullamarine Airport so super convenient but it is so quiet and comfortable I did not feel it was at a major international airport. There is a range of dining options and the staff are exceptionally friendly to assist. The Airo Bar is a relaxed alternative to the Restaurant with an excellent food and drinks menu.

Rooms are designed for the business traveller with spacious desk and easy internet options.
Great for a relaxing night before an early morning flight or to catch up with business associates.

Room Tip: Western side of hgher floors (6 and above) have good views over the airport and sunset if you are in...
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this review, February 11, 2014
Dear Jay S,
Thank you for taking the time to post your review on Tripadvisor.
I was pleased to read you enjoyed your stay with us, in particular our convenient location within the airport, the friendly service our staff provided and the excellent food and drinks from our Airo Restaurant. I will certainly pass your positive feedback onto the team.
Once again, thank you for sharing your great experience and we look forward to welcoming you back when your next visit Melbourne.
Kind Regards,
Craig Syphers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Tullamarine
0.2 mi away
Holiday Inn Melbourne Airport
2.4 mi away
Quest Melbourne Airport
Quest Melbourne Airport
#1 of 7 in Tullamarine
626 reviews
1.5 mi away
Ciloms Airport Lodge
Ciloms Airport Lodge
#6 of 7 in Tullamarine
603 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Mantra Tullamarine Hotel
Mantra Tullamarine Hotel
#3 of 7 in Tullamarine
2,003 reviews
1.9 mi away
Quality Hotel Melbourne Airport
2.0 mi away
Best Western Airport Motel & Convention Centre
Show Prices
Show Prices
Show Prices

Been to PARKROYAL Melbourne Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PARKROYAL Melbourne Airport

Property: PARKROYAL Melbourne Airport
Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, Ctrip TA, Cheap Tickets, TripOnline SA, Hotwire, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your PARKROYAL Melbourne Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing