Stayed in here recently with a late check in after a long international flight. Booked through a 3rd party web site for 2 adults and 1 child a room with a king bed. Our expectation being that there would be a pull out sofa provided in the room as per every other hotel we had ever stayed in. That was not the case as the guest service attendant indicated that there was an additional charge for a bed for our son. This meant that we had to either pay +$70 on top of the $250 that we had already paid for 1 nights accommodation or all sleep in the same bed. After reminding the GSA that we had already paid for to accommodate all 3 of us, he moved us into a room with 2 queens.
We then asked about breakfast and were told that it was $35 per person, which is outrageous.
The room was generally shabby with scuff marks all over the walls and all 6 pillows in the room
were hard. Overall you are paying for the convenience but there is no value for money. No free wifi in the rooms.
We had stayed here when it was still Hilton managed a few years ago which was a significantly better experience.
- Official Description (provided by the hotel):
- Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more less
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- Also Known As:
- Parkroyal Melbourne Airport Hotel Melbourne