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“Country Travellers”

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PARKROYAL Melbourne Airport
Ranked #2 of 7 Hotels in Tullamarine
Certificate of Excellence
Mornington Peninsula
Level 5 Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Country Travellers”
Reviewed September 13, 2012

Great bed, quiet rooms, great place for country Travellers who fly out early next morning as they offer a special rate that includes breakfast....which I requested in our room and they accepted my request with our hesitation
Drinks and great steak sandwich at Aero Bar downstairs were well priced and yummy
Will always return

Room Tip: Let them know if if your a countrysider from Victoria......special rate applies
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ColandRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (487)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Level 5 Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 13, 2012 via mobile

Comfy bed, bar and restaurant are good but a little expensive.

Ordered room service full breakfast and it cost me nearly $40! Thought that was a bit steep.

Had a good night sleep on the super comfy bed. Must be memory foam or something.

Gym facility and pool are an added bonus

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimonQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 6 Contributor
90 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 12, 2012

The Parkroyal is what it is, a very convienient spot to lay your head at the airport. As others have said, the location cant be beat connected to the terminal, the car park and hire cars. Staff were pleasant, nothing more, nothing less. However the beds and pillows are the most uncomfortable things I have ever had the misfortune of laying on. Everyone else in our party (more than 10) had a similar experience. I have stayed here many times when it was a Hilton and slept like the dead on those visits. So Im not sure where Parkroyal got their bedding from.
Bathroom was in good nick and the supplied toiletries were of a quality standard.
As far as noise goes this place is very quiet save for the odd jet roar during the night and the inconsiderates when must let their door slam from the full open position.
I would stay again provided there was a change in the bedding.

Room Tip: A room facing the terminal is probably better than one that over looks the car park.
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  • Stayed September 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry00seven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Tasmania
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 11, 2012

We had 1 night here after a late arrival and early departure. Check in was really easy and the staff were friendly enough. Once we got to the room everything was alright. Spacious and clean. The bathroom was in terrible shape - tiles that could lift off the floor and the shower had black grime all around the edges! Not nearly good enough for the price. The sheets on the bed could have been a bit cleaner too - there were a few stains. Overall, this hotel is worth it for the location which is unbeatable (directly across from the airport and joined by the skybridge) but the price and quality could do with improvement.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TeamTas10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, September 13, 2012
Dear edmundsd,


Thank you for taking time to write this review.

I was disappointed to hear that your stay did not meet your expectations. Please accept my apology and I will investigate this with my Maintenance and Housekeeping team. I’m pleased our reception team was helpful and friendly during your check in. Our great location is one of our assets which we are glad you found of assistance.

We hope to have the opportunity to welcome you back again in the near future.

Kind Regards,

Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 11, 2012

Room very clean comfortable bed. Very fast service at check in even when I checked in early. I was on 7th floor and able to lay on bed and watch the planes take off and land. It's great to walk over the air bridge to hotel and next day to go back to the airport for my last flight to home.

This hotel is great to stay in when coming off a long haul flight was 19 hours.

I ate dinner lunch dinner about 4pm at the airport About 8 pm I got a child size ice cream sundae at the hotel restaurant. I thought the 12 dollar price for a small sundae was extreme.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, September 13, 2012
Dear Christine M,

Thank you for your feedback.

I am glad that you enjoyed our new beds, airport view rooms and my team was able to assist. I have noted your comments on the price of the sundae and will pass your feedback onto my team to review and discuss further.

I look forward to welcoming you back again in the near future.

Kind Regards,

Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tasmania
Level 6 Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 10, 2012

We stopped at the Parkroyal for a night before going on our overseas holiday. Check in was quick and efficient and the best part is the hotel is right at the airport which was handy when my wife had to make a trip to the doctors and chemist at the airport. We had a Runway view room which had great views of planes taking off and landing which the kids loved to watch. At first I was a bit apprehensive about our room being opposite the lifts but we didn't experience any noise from people coming and going. Great comfortable beds would definitely stay here again when travelling with family.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greensnottyflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, September 13, 2012
Dear Greensnottyflyer,

Thank you for spending time to share your great experience with us during your recent stay. It’s great to hear you and your family enjoyed the convenient location, our soundproofed runaway view rooms and received good service from our team.

You will be pleased to note we have number of packages including a ‘kids plane spotting’ on offer which may be of interest to you and your family on your next visit.

Once again, thank you for your valued feedback.

We look forward to welcoming you back in the near future.

Kind Regards,

Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Level 4 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 10, 2012

I have stayed at this hotel many times simply because of the convenience to the airport terminal.
The rooms and bathrooms are always spotless and check in fast and easy, having said that I think it is overpriced and only because they can, again because of it's close proximity to the terminals.
The restaurant, bar and bar food are good quality and not too overpriced, apart from the 1 extremely rude female bar staff, if I could remember her name I would print it only because of her incredibly bad customer service and rudeness, she clearly does not need to be in the hospitality profession, she had the same attitude with everyone. all other staff were friendly and helpful.

Room Tip: Airport view rooms
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lexyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, September 12, 2012
Dear lexyAustralia,


Thank you for choosing to stay with us and taking time to write your feedback.

I am disappointed to hear your bar experience didn’t meet your expectation. We take our guest comments very seriously and always try our best to provide friendly service and atmosphere. We have passed your feedback to our Food and Beverage team for follow up. We are pleased that you enjoyed our spotless rooms and good quality food in our restaurant.

Once again, many thanks for taking time to pass this feed back onto the hotel.

We look forward to welcoming you back again in the near future.

Kind Regards,

Michael Johnson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Melbourne Airport

Property: PARKROYAL Melbourne Airport
Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Tullamarine
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
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Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

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