Not able to provide the food that was paid for on card. Could not provide a refund on the spot which would be fine if the idiot (Lynne) at the counter had been nicer about it. Huffing and puffing away in front of me and others about it is not earning her any bonus points either. If you've decided to work in hospitality may as well get used to it. Steer clear of here no matter how delayed you get.