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“Brilliant as usual!”

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Quality Hotel Taylors Lakes
Ranked #1 of 1 Hotels in Taylors Lakes
Certificate of Excellence
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Brilliant as usual!”
5 of 5 bubbles Reviewed June 9, 2012

My wife and I are regulars at this wonderful gem of a hotel. As a matter of fact I'm writing this in one of the rooms now.
The professionalism, friendliness and warmth of the staff is refreshingly genuine. The rooms are always spotless. The management and staff are to be congratulated for their ability to maintain consistently high standards.
We love this hotel. Check in is a breeze, parking is ample and only about twenty minutes to Melbourne. The breakfast room in the Club Lounge is fantastic. The staff and chef are great too.

Keep up the great work.

Terry & Mary Reilly

Room Tip: Book early
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clk32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CornelisP, General Manager at Quality Hotel Taylors Lakes, responded to this review, June 11, 2012
Thank you for your continued support of the Quality Hotel Taylors Lakes.

We are very pleased to learn that you have enjoyed your recent stay. Your comments are much appreciated and will be passed on to all staff of the hotel in order to ensure we continue providing the highest levels of service.

Kind Regards

Eric Visscher

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

152 reviews from our community

Traveler rating
    81
    55
    10
    3
    3
See reviews for
27
50
13
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 22, 2012

We only stayed one night night here but I was very impressed with the cleanliness and the customer service of the staff. The rooms are modern and cheery and I I can't say we ever heard any other guests. So if you want to ensure you have a clean and comfortable room then this accommodation will suit you well.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CornelisP, General Manager at Quality Hotel Taylors Lakes, responded to this review, May 24, 2012
Thank you for choosing to stay at the Quality Hotel Taylors Lakes.

I am pleased to hear your experience was a pleasant one and suited your purpose.

We hope to be able to welcome you back to the hotel in the future.

Eric Visscher

Hotel Operations Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phillip Island, Australia
Level Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed February 3, 2012

Stylish,beautiful,spotlessly clean ,comfortable accomodation.Friendly staff.Restaurant has excellent food at reasonable prices,it is all in one location,perfect after along working day.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vicki551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CornelisP, General Manager at Quality Hotel Taylors Lakes, responded to this review, April 25, 2012
Thank you for your response.

We have recently undertaken a $8 mil upgrade and renovation process to our 58 room accommodation, gym and pool complex.

It is pleasing to know that our hard work is being rewarded.

Further upgrades are planned to some function rooms and our gaming lounge lobby.

We are also in the process of updating our menu and offer value for money quality meals with where possible local (Australian) produce.

And soon the hotel will be offering a loyalty member programm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batemans Bay, Australia
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed January 9, 2012

We stayed one night in January 2012 to attend a wedding at Witchmount Estate.
Pros: The location was good for us, being easy to find and get to from the airport, close to shopping centre(s) and not too far from the wedding venue. Accommodation was clean, tidy and modern.
Cons: Our ground floor room was disabled access - not good if you do not require this. There was no shower screen (only a curtain) and water did not fall to the drain so water ran everywhere. We had to put towels down to stop the water covering the whole floor. The mirrored cupboard in the bathroom was too thin to put a toilet bag in and there was no bathroom vanity cupboard to sit our toileteries on. The lighting in the bathroom and the room itself was extremely poor (forget trying to see to put makeup on). You could hear the doors banging from other rooms as people came and went due to the hallway design.
Odd: A bookshelf full of books that were glued in with a sign requesting guests not try to remove the books from the bookshelf.

Room Tip: Avoid a disabled access room, especially near the breakfast cafe.
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodean63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CornelisP, General Manager at Quality Hotel Taylors Lakes, responded to this review, April 25, 2012
Thank you for your comments.

I am sorry to hear that you were allocated a disabled room. These rooms will generally not be allocated unless requested and unless the hotel is fully booked.

I will make sure that the staff in future will advise hotel guests of this situation.

Regards

Eric
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed September 5, 2011

Not sure why you would stay at Taylors Lakes but this hotel is now a great reason to do it. The rooms combine style and practicality to provide a comfortable and elegant environment. There is no bath, but the design and fittings of the bathroom meet every need. Tasteful decor with quirky touches make the room a pleasure to spend time in. There lack of mini bar is a saviour for my waistline and my pocket. The onsite restaurant located in the hotel offers excellent fare and room service, at very reasonable prices and the located is next to a shopping centre offering small stores and a supermarket as well as takeaway options. The onsite gym is perhaps the best I have ever used anywhere in the world, and offers state of the equipment with an indoor pool and extensive hours of operation. This hotel gives 5-star CBD hotels a real run for its money and would beat many hands down. This really has been an amazingly comfortable hotel to spend a week in and I couldnt recommend it highly enough. Service and staff are top class. In summary this has been a surprise and a total pleasure of a hotel, suburban accommodation operators should take notes, this is how it should be done. I look forward to coming back again.

  • Stayed September 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank LesaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong
1 review
5 of 5 bubbles Reviewed April 18, 2009

We had a lovely stay at this motel. Professional, clean all amenities catered for. We have stayed at places with more stars and received less!!! It was a shame we couldn't stay longer. Despite the tacky decor in the breakfast room the breakfast was excellent!!!! the actually hotel room was lovely and if you have to head out to Taylor's Lakes crash there for the night!!!

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CSIGTOWN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 3, 2008

The Motel was fine but we had been to a Fishing Club Function and decided to stay at the Motel as we live on the other side of town. After the function we decided to have a drink in the Hotel. There we 6 of us, all in our late forties and fifties and all sober. On approaching the security people at the entrance we were told that we could not come in as we had been to a function what this had to do with anything I don't know. You not only lost some revenue that night but we will never stay in your motel again. At 12 oclock at night where were we supposed to come from, home. It seems to me that you won't let sober patrons into your hotel but you will put up with a lot of drunks that were in there.

Stayed August 2008
Helpful?
1 Thank WoollyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Taylors Lakes

Property: Quality Hotel Taylors Lakes
Address: 7 Melton Hwy, Taylors Lakes, Brimbank, Victoria 3038, Australia (Formerly Taylors Lakes Hotel)
Phone Number:
Location: Australia > Victoria > Greater Melbourne > Brimbank > Taylors Lakes
Amenities:
Beverage Selection Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Spa Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Taylors Lakes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quality Hotel Taylors Lakes 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Quality Hotel Taylors Lakes is a unique entertainment hub with a range of entertainment facilities operating seven days a week alongside extensive conference and function facilities. Situated 18km from the city centre, this Taylors Lakes accommodation is within easy reach of Tullamarine Airport and the Macedon Ranges Spa and wine region.The hotel offers 58 luxury rooms, some with spa baths. Each of our beautifully appointed rooms are air conditioned and contain plasma TV and tea and coffee facilities.With multiple dining areas, modern Sports Bar, comprehensive TAB betting facilities and drive through liquor outlet, the hotel will surpass all measures of comfort and pleasure. The on-site restaurants and club lounge offer a vibrant a-la-carte menu and room service is also available. Free internet, gym and indoor swimming pool are available.The Starlight Centre comprising of breathtaking architecture and state of the art technical facilities, specialises in weddings, corporate and social functions. Whatever your requirements, the welcoming staff at our Taylors Lakes accommodation will be glad to assist make your stay at the Quality Hotel Taylors Lakes a memorable one. ... more   less 
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Also Known As:
Best Western Taylors Lakes
Taylors Lakes Best Western

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