A group of 15 of us dined at Natalie's yesterday evening, and the service to start with was so-so.
It gradually deteriorated during the evening, with obviously inexperienced staff, and a manager who wasn't interested.
After 2 hours, 14 of the 15 meals arrived, but after another 15 minutes, I still had not received my meal despite being told numerous times that "it is on it's way".
I subsequently told the manager where he should place the meal, and went over the road to Hungry Jacks, where I was served immediately.
The meals eaten by the other 14 people in my party varied from delicious to 'dry, five day old chicken.'
Despite paying for my drinks before leaving, they were still on the tab when our group finished their meal. That, and other overcharges were deducted from the tab after some discussion with the manager.
Sorry Natalie's, never again.