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Kangaroo Island Gateway Visitor Information Centre
Book In Advance
More Info
$340.82*
and up
2-Day Kangaroo Island Adventure Tour from Adelaide
Ranked #3 of 11 things to do in Penneshaw
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: <1 hour
Owner description: Kangaroo Island's only Accredited Visitor Information Centre (VIC) offers a one-stop shop for transport, accommodation and attraction bookings prior to arrival and once on-island. Included at the VIC is a well-stocked souvenir shop including local Kangaroo Island produce and product. Contact us today to start planning your Kangaroo Island visit. ... just across the water, but a world away!
Useful Information: Wheelchair access, Bathroom facilities
Capistrano Beach, CA
Level Contributor
48 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
“Useless”
Reviewed August 20, 2014

Stopped in before we headed out to Cape Willoughby and when I told the lady where we were going and asked if we needed anything, she didn't bother to mention that the road was completely dug up and part of it under water.

Visited August 2014
Helpful?
2 Thank HappyTrails62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this review, August 25, 2014
Dear HappyTrails62,
Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.

Firstly please let me extend our apologies as this was an inconvenience to yourself and explain that we are not always advised of what condition the roads on Kangaroo Island are in. The last we were told regarding Willoughby Road towards the Lighthouse was that the water had cleared. However we do have multiple signs around our Centre and also on the very large map stating that there is road works happening.

Besides this inconvenience, we hope you had a fantastic holiday on Kangaroo Island :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 reviews from our community

Visitor rating
    62
    36
    15
    5
    3
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Bathurst
Level Contributor
101 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
“Excellent local knowledge”
Reviewed July 19, 2014

We were given great assistance prior to visiting KI. Staff assisted with local tourist information, guides and maps.

Visited July 2014
Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this review, July 22, 2014
Dear Angela S,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
58 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Essential first stop on the island.”
Reviewed July 11, 2014

Best place to get all your local info.friendly and helpful staff with maps and brochures for free. When our ferry was cancelled due to gale force winds the lady there was very patient ringing many places to find us a place to stay.

Visited July 2014
Helpful?
Thank shazaroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this review, July 22, 2014
Dear shazaroni,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) we'll try to keep the gale force winds down next time for you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Kangaroo Island”
Reviewed June 16, 2014

Didn't actually go but no way to discuss KI generally. KI is wonderful all over. So much to do and see or just relax.
Avoid driving too fast or after dusk or at night. Take care where brush close to road as Roos and little creatures frequent Too many animals killed but it's probably the locals as well cos they drive fast as they used to roads

Visited May 2014
Helpful?
Thank Bernadette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this review, June 17, 2014
Dear Bernadette C,

Thank you for taking the time to not only give feedback to us but other travellers.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Too busy at times”
Reviewed May 9, 2014

When we arrived off the ferry our first port of call was the visitors centre... along with everyone else from the ferry. It seemed crazy, then, for the Visitor Centre to only have one staff member on, resulting in long queues of people all with numerous questions about their upcoming holiday.

Visited May 2014
Helpful?
Thank Alaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this review, June 6, 2014
Dear Alaine B,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We apologise if the centre 'seemed crazy' whilst you were in here. We have been trained to deal with larger volumes of customers (especially in the busy season) with only one staff member - but obviously more training is required. Unfortunately due to costs, we are unable to put on more staff. Generally customers are happy to browse through our centre looking at brochures, souvenirs, maps etc and then come to the counter for more information once the volume has died down.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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