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“Essential first stop on the island.”

Kangaroo Island Gateway Visitor Information Centre
Book In Advance
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$364.02*
and up
2-Day Kangaroo Island Adventure Tour from Adelaide
Ranked #3 of 11 things to do in Penneshaw
Certificate of Excellence
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Attraction details
Recommended length of visit: <1 hour
Owner description: Kangaroo Island's only Accredited Visitor Information Centre (VIC) offers a one-stop shop for transport, accommodation and attraction bookings prior to arrival and once on-island. Included at the VIC is a well-stocked souvenir shop including local Kangaroo Island produce and product. Contact us today to start planning your Kangaroo Island visit. ... just across the water, but a world away!
Useful Information: Bathroom facilities, Wheelchair access
Reviewed July 11, 2014

Best place to get all your local info.friendly and helpful staff with maps and brochures for free. When our ferry was cancelled due to gale force winds the lady there was very patient ringing many places to find us a place to stay.

Thank shazaroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this reviewResponded July 22, 2014

Dear shazaroni,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :) we'll try to keep the gale force winds down next time for you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (125)
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78 - 82 of 125 reviews

Reviewed June 16, 2014

Didn't actually go but no way to discuss KI generally. KI is wonderful all over. So much to do and see or just relax.
Avoid driving too fast or after dusk or at night. Take care where brush close to road as Roos and little creatures frequent Too many animals killed but it's probably the locals as well cos they drive fast as they used to roads

Thank Bernadette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this reviewResponded June 17, 2014

Dear Bernadette C,

Thank you for taking the time to not only give feedback to us but other travellers.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

When we arrived off the ferry our first port of call was the visitors centre... along with everyone else from the ferry. It seemed crazy, then, for the Visitor Centre to only have one staff member on, resulting in long queues of people all with numerous questions about their upcoming holiday.

Thank Alaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this reviewResponded June 6, 2014

Dear Alaine B,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We apologise if the centre 'seemed crazy' whilst you were in here. We have been trained to deal with larger volumes of customers (especially in the busy season) with only one staff member - but obviously more training is required. Unfortunately due to costs, we are unable to put on more staff. Generally customers are happy to browse through our centre looking at brochures, souvenirs, maps etc and then come to the counter for more information once the volume has died down.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Me and a friend walked to this place to get information on what to do on Kangaroo Island, the staff was helpful and explained to us what was and wasn't open, as well as the nearest convenience stores and ATM machines for withdrawing money. It does what it's designed to do.

Thank Toan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this reviewResponded June 6, 2014

Dear toannguyenaustralia,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

Had a problem with some accomodation, and they listened to my complaint, took it very seriously, cared about it and dealt with it. I got a very positive result and they care about the island so much

Thank Julee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KIGVIC, Front Office Manager at Kangaroo Island Gateway Visitor Information Centre, responded to this reviewResponded June 6, 2014

Dear Julee H,

Thank you for taking the time to not only give feedback for other travellers but to us at our Centre.
We hope you had a fantastic holiday on Kangaroo Island and hopefully will see you again in the future :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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