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“Didn't Get the "Rolls Royce" Assistance”

Kangaroo Island Gateway Visitor Information Centre
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$364.02*
and up
2-Day Kangaroo Island Adventure Tour from Adelaide
Ranked #3 of 11 things to do in Penneshaw
Certificate of Excellence
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Attraction details
Recommended length of visit: <1 hour
Owner description: Kangaroo Island's only Accredited Visitor Information Centre (VIC) offers a one-stop shop for transport, accommodation and attraction bookings prior to arrival and once on-island. Included at the VIC is a well-stocked souvenir shop including local Kangaroo Island produce and product. Contact us today to start planning your Kangaroo Island visit. ... just across the water, but a world away!
Useful Information: Wheelchair access, Bathroom facilities
Reviewed December 15, 2013

I think we'd interrupted the girl who served us while she was having lunch. We had to wait while another staff member gave the couple in front of us detailed advice about KI, water damaged roads, best routes, attractions. We on the other hand had a map shoved at us with not much in the way of assistance. The impression overall was that assistance & service was hit and miss and very much dependent on which staff member you were lucky to draw. Hopefully that was just a bad Friday and we were the unlucky ones.

Thank Cate T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (125)
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91 - 95 of 125 reviews

Reviewed December 4, 2013

This is the only accredited tourist information centre for Kangaroo Island so definitely call in and get all the vital info about KI before you go anywhere.
The friendly staff, Gail and Kelly know about KI and can help you to find the best places.
Also you can see Frenchmans Rock here proudly on display.
Great also for souvenir shopping!
Clean and modern toilets here.
It is very easy to find. Just take the road that goes out of Penneshaw and you will see this building on the left after Christmas Cove and just before the school. Hint- If you see Willoughby Rd or are down the hill to the 80km/h speed sign, you have driven past it. If you have driven past it, be very careful doing a U turn and ALWAYS pull your car off the road first. Big trucks use this road so please be safe as possible!

Thank KITravelGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

We arrived without a plan or a bed!. Linda fixed all that, with help from Wren. They were right, 2 days was not enough,so we stayed a week & all hard a fab time & will return with all our friends. Good to get first rate advice from REAL locals. Add a cafe & more local produce.

Thank Stagecoachontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Stopped at the Centre as soon as I got off the ferry. The staff member who served me was extremely friendly & knowledgeable, and bent over backwards to help when I had questions about island services. Bought the Kangaroo Island Pass - it was the best $68 dollars I've ever spent. Twelve months unlimited access to Kangaroo Island attractions!

1  Thank Jake R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

We stopped off at the information centre and they were extremely helpful in providing us with details of rental cars and accomodation. They were very busy at the time but took the time to make sure we had exactly what we needed. A good first stop off the ferry to get all the info you need to plan a great trip.

Thank Nellymac74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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