The owner Ken and Kim are warm and helpful. Before we actually place a booking with them, they were already helping us eg. sourcing for a car rental company and patiently answering long list of questions we had regarding the Island and the unit.
The rooms are clean and spacious. The kids loved to spend times on the swing outside the office. The kitchen is neat and fully equipped. Though some of the utensils are slightly worn out but it is clean and totally usable. The bathroom is heated on winter night. We stayed 3 nights, on the 1st night after returning from dinner, we actually saw Wallabies outside our unit. The unit is very near America River. Every morning as we drove passed the beautiful river, we will see many Pelicans gathered together. The units is 35mins drive from the jetty and Kingscote.
I give a 5 star for their excellent service and 4 star for the apartment as it fit our purpose well. Upon arrival, I requested for a high chair for my baby. Kim told us that she does not have it in Casuarina Units but will help to source for us. In less than 30mins she was back with the high chair and later we learn that she has actually gone all the way to borrow for us from a nearby restaurant.
The other owner Ken gone fishing and caught a Whiting for us. They helped to clean, prepared the fish and placed it in a cooler box outside our unit when we went out for day tour. They are so thoughtful that they even leave a simple instructions on how to cook the fish and provided all the necessity (cooking oil, lemons, flour etc) in the box together with the fish.
I did not give a good rating on sleep quality because the heater is not warm enough on cold winter night. And that is the only draw back of the unit. However I would say that the blankets provided are good enough to keep all of us warm.
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- Also Known As:
- Casuarina Coastal Units Kangaroo Island/American River