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Mercure Kangaroo Island Lodge
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Reviews (469)
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All reviewskangaroo islandnespresso machinetv receptionscallopsblack swanswater pressurewine listbreakfast and dinnerrooms are largecomfy bedgreat place to stayquiet locationpleasant staypool viewgreat restaurantstayed nightsday tour
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335 - 340 of 469 reviews
An Accor traveler
Berri
11
Reviewed May 12, 2011

  • Stayed: April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KI_Lodge_Marketing, Public Relations Manager at Mercure Kangaroo Island Lodge, responded to this reviewResponded May 16, 2011

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Adelaide
11
Reviewed May 6, 2011

The room was pleasant enough, but unfortunately we found the bathroom was not really spotless - bit of mould on tiles. The beds were very comfy and the sheets clean. Good TV and adequate kitchen facilites. Very quiet, which is perfect for a rest!

  • Stayed: April 2011, traveled as a couple
    • Value
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KI_Lodge_Marketing, Public Relations Manager at Mercure Kangaroo Island Lodge, responded to this reviewResponded May 16, 2011

Dear Reviewer,
Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay with us and found some time to relax and rejuvenate!
We have rectified the cleaning issue with housekeeping and all staff are now adequately trained to provide a clean room.
Kind regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2011

Reminded me of the place in Dirty Dancing (the movie). Great old world charm, open fire burning in the bar area where we lounged around reading and chatting with other travellers on couches. The food was terrific and just what I wanted at the end of the day touring.
The Buffet Breakfast variety was excellent, the martini glasses full of toasted muesli, berries and the local yoghurt and honey were my favourite! But also the scrambled eggs, the yokes were amazing in color. The original swimming pool view rooms we booked were a little dated so we asked to be upgraded and they did it, no questions asked, I couldn't believe it! So we had a great stay with really nice people and are planning to go back. I must mention that the staff were very nice, do anything for you and it was no trouble.

Room Tip: Rooms with views over the water are fabulous
  • Stayed: April 2011, traveled as a couple
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2  Thank RachelAdelaideHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KI_Lodge_Marketing, Public Relations Manager at Mercure Kangaroo Island Lodge, responded to this reviewResponded May 16, 2011

Dear Reviewer,
Thank you for your positive comments and for recording them on Trip Advisor. We are delighted you had an enjoyable stay. Hopefully we are able to accommodate you again sometime in the future or your family and friends.
Kind regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An Accor traveler
Stirling North
23
Reviewed May 2, 2011

  • Stayed: April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
KI_Lodge_Marketing, Public Relations Manager at Mercure Kangaroo Island Lodge, responded to this reviewResponded May 16, 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 27, 2011

My boyfriend and I stayed in this hotel during the peak Easter season on KI and we have no complaints. Room was clean and comfortable - bathroom was a little outdated but still fine and dinner/brekkie in the restaurant was really good. Service was really friendly.

  • Stayed: April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lisamulch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KI_Lodge_Marketing, Public Relations Manager at Mercure Kangaroo Island Lodge, responded to this reviewResponded May 18, 2011

Dear Reviewer,
Thank you for taking the time to post your feedback. We value all reviews that we receive. We are delighted you enjoyed your stay with us, the area of American River is so peaceful even during the busy Easter period! In response to your comment about our bathrooms, you can appreciate maintenance of the hotel is ongoing and we are looking into this.
Kind regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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