If you want a decent iced chocolate or iced coffee, don't come here as they have no idea how to make them. Called in on Boxing Day for cool drinks with friends from Sydney. Both drinks were undrinkable, iced chocolate tasted like it had been made with water and not milk - maybe the milk had been watered down. Iced coffee was no better. Funny thing was, the iced chocolate had a scoop of ice cream, but the coffee didnt. Go figure.
If management are going to assign someone to make these drinks, then they need to know how to. In fairness, the young fellow who made them and brought them to our table was quite pleasant.
Another of our group ordered a thick shake and paid extra for more ice cream. I tasted it and didnt seem like there was any ice cream in it. He was thirsty so drank it all.
The outcome was they offered to remake the iced coffee and chocolate, but wouldn't do anything about the so-called thick shake (fair enough because it had been drunk). We declined the offer of remaking iced drinks, but no refund was offered.
I am local and word of mouth can work for you or against you.